Opportunities • Frink-Hamlett


Associate Director-Contract Operations (HYBRID/NJ).001

Job Title
Associate Director-Contract Operations (HYBRID/NJ).001

A global pharmaceutical company located in North NJ seeks an Associate Director-Contract Operations who will be responsible for supporting operations, business matters, and must have experience with chargeback, rebate, and membership.  This hybrid schedule is three (3) days remote and two (2) days in the office on Tuesdays and Wednesdays. The base salary is $175K- $180K with benefits, 20% target bonus and LTI (additional cash).  

Primary Duties

The Associate Director-Contract Operations will lead activities such as membership review, chargebacks, and rebate processing. This position will analyze and interpret implications of commercial contracting decisions and provide suggestions/alternatives as appropriate. Provide oversight for all documentation and procedures in function, as well as being the key contact for internal and external audits. This role will report into the Director, Government Pricing and Contract Operations and collaborate across all functions. Additional responsibilities include the following: 

  • Lead the Contract Operations team ensuring timely and accurate review and processing of claims

  • Serve as a subject matter expert supporting internal and external business partners on pricing decisions, contract strategies, Gross-to-Net requests, and Business Development initiatives. Perform ad-hoc modeling and financial impact analysis

  • Serve as business lead to continually improve and maintain efficiency of systems and processes to ensure accuracy and completeness of data flow for reports

  • Understanding of contract terms and language for payers contracts, GPOs and government entities

  • Lead and develop team of 3+ members to support finance department and corporate goals, as well as commit to meet all compliance and reporting requirements


  • ​​​​​Bachelor's degree required; MBA preferred

  • Must have experience with chargeback, rebate, and membership

  • Experience using Model N GP system, or equivalent

  • 8+ years' experience in pharmaceutical industry, including 5+ years' experience in pharmaceutical contract operations

  • Demonstrated critical thinking analytical skills

  • Ability to communicate to senior leadership and lead cross functional teams

  • Motivate and guide team members to support finance department and corporate goals, as well as commit to meet all compliance and reporting requirements

Frink-Hamlett Legal Solutions is an equal employment opportunity employer and all applicants will receive consideration for employment without unlawful discrimination based on race, color, creed, national origin, sex, age, disability, marital status, sexual orientation or citizenship status.


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