Network Engineer-Post Sales Consulting

Job Title
Network Engineer-Post Sales Consulting
Job ID
Work Hybrid
Hanover,  MD 21076
Other Location
Network Engineer-Post Sales Consulting
Active Top Secret Clearance (Active TS/SCI Preferred)
Hanover, MD (Hybrid)
@Orchard LLC has been retained by the Public Sector group of one of the most important technology companies you’ve never heard of. They are responsible for the underlying networks supporting many of the innovations that wow us (driverless cars), and those we now take for granted (the ability to mobile-stream your favorite show), as well as critical infrastructure that keeps us safe and serves critical missions. For more than 25 years, our client has been the global leader in networking strategy, and their technology has been part of the critical infrastructure running within the world's most advanced companies and government institutions.

Our client is looking for a Network Engineer to join their post-sales engineering services (Design and Consult) for North America-based customers. Activities include assisting with Consulting, Design, Audits, and Operations (DND, DCN, Photonic, Solution Acceptance, Layer 2/3 Engineering and Provisioning, Network Reconfiguration, and Migrations). Job position requirement is primarily day-shift based, with 2nd/3rd shifts involvement for engineering procedure execution and work implementation on live customer networks

As the Network Engineer, you will
  • Takes direction from the Senior Manager of Network Engineering.
  • Interfaces with the following functional groups on a day-to-day basis; Systems Engineers (SE), Deployment Project Managers (DPM), Technical Support, Field Service Engineers, Field Project Engineers, Service Partners, Product Line Management (PLM), Service Sales Management (SSM), Training and Documentation.
  • Develops network solutions based on Customer requirements including growth plans, capacity constraints, new features, technologies
    • Responsible for creating complex step-by-step engineering methods of procedure to migrate, reconfigure and modernize the entire customer's networks. Drive these changes remotely during off hours and weekends.
    • Responsible to deliver OSS, NMS, CES solutions, Complex DCN designs, Software customization framework, and development plans.
  • Stays abreast of new product engineering guidelines and keeps current with the latest technologies in order to deliver optimum network designs to the Customer.
  • Provides timely support to Customers for questions/issues. Communicates project status and escalates problems to the engineering team leader.
  • Performs assignments within schedule, with high quality, following established processes, Customer Specific Requirements, and Engineering guidelines.
  • Proactively pursues methods or solutions that will improve the Customer network and/or Engineering processes. Works to ensure Customer satisfaction.
  • Shares knowledge with the engineering team by mentoring individuals and holding internal training sessions. Ensures newfound knowledge is captured with the appropriate tool and process updates.
  • Tracks and reports performance against budget and ensures the generation of change orders where appropriate.
  • Leads Engineering team and serves as a single point of contact for network design/migration projects.
  • Receives project inputs from the SE and/or Customer and is responsible for validating and creating the Detailed Network Design (DND) that contains all the required settings and configurations needed to properly provision and turn up equipment.
  • Act as a key technical interface to the Customer, plans, and engineers, and supports network solutions/migration.
  • Leads the Turn-Up and Testing of various Product Lines in both Greenfield and In-Service Deployment environments.
  • Responsible for diagnosing, troubleshooting, and debugging complex technical issues that occur during these activities.

Your background will likely include:
  • Knowledge and experience with Layer-0, Layer-1, Layer-2
  • BS degree in Telecommunications, Networking, or similar technical field of study (Experience in related field in lieu of Degree)
  • The candidate will have a diverse Telecommunications background, hands-on solid technical experience, and organizational and interpersonal skills.
  • Current or Prior experience knowledge with Ciena Product Family is preferred
  • Excellent communication and presentation skills.
  • Team orientation, organized, and capable of independent work.
  • Willingness to assist team members with other projects as required.
  • Top Secret Clearance is required (TS/SCI Preferred)
  • Possible travel time up to 25%
If your experiences and interest align with this exciting opportunity, we need to hear from you. Apply today!

Established in 2010, @Orchard LLC, also known as, Talent Orchard has an exceptional reputation, providing staffing solutions to time-sensitive, talent scarcity issues to deliver better talent management ROI.  Our specialty lies in the critical area of program talent acquisition and resource management, not in one narrow skillset, but across many areas of technical and functional delivery. To learn more about our other exciting opportunities, visit our Jobs Page at

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