Opportunities • Frink-Hamlett


Cash Application Specialist (Temporary-Hybrid, NC/MA).816-2019

Job Title
Cash Application Specialist (Temporary-Hybrid, NC/MA).816-2019

National telecommunications company seeks a Cash Application Specialist. This position is hybrid: two-days remote and three-days onsite in the Westborough, MA or Charlotte, NC office. This is a long-term, temporary position expected to last at least 12 months, possibly longer. The hourly rate is $25-$30, depending on experience. 

Primary Duties

The Cash Application Specialist will serve as the primary initial customer contact for the answering questions driven from the monthly billing statement. This position will manage the customer base in a positive manner and will help the Credit and Collection department reach its cash collection and DSO goals. The position will be responsible for the customer satisfaction efforts, as directed by the Credit and Collection Supervisor and/or Manager to ensure the proper account coverage across the delinquent portfolio and provide daily feedback on unresolved issues. 
  • Apply client payment to invoices and complete all payment batches daily in Oracle
  • Perform Finance related projects-as assigned
  • Run Oracle reports for Unapplied Cash resolution
  • Apply credits to customers as required including write offs
  • Research and resolve payment discrepancies
  • Ability to utilize CRM (Customer Relationship Management) tool to help solve issues
  • Gather credit and/or collections reference information, as required when needed
  • Complete ad-hoc projects and related deliverables, as assigned
  • Proven ability to manage competing priorities under tight deadlines
  • 4-year college degree, preferably in Business or equivalent experience
  • Knowledge of Oracle with experience in cash applications
  • Enthusiastic and effective communicator
  • Well organized, attentive to detail and accurate
  • Ability to work in a team environment and take direction
  • Flexibility with changing assignments, plans, or deadlines with little notice
  • Intermediate knowledge of Oracle and Microsoft Excel
  • Proficient in Microsoft Office Word, Excel, and Outlook
Frink-Hamlett Legal Solutions is an equal opportunity employer and all applicants will receive consideration for employment without unlawful discrimination based on race, color, creed, national origin, sex, age, disability, marital status, sexual orientation or citizenship status.


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