Opportunities • Frink-Hamlett

Opportunities

Call Center Representative (Temporary/Multiple Locations).816-1782

Job Title
Call Center Representative (Temporary/Multiple Locations).816-1782
Duration
Description
A national telecommunications company seeks a Customer Service Representative in one of the following locations:  Rochester, NY or Miami, FL for a temporary assignment expected to last for approximately seven months.  The hours are Monday - Friday, 11:00 p.m. - 7:00 a.m. with an hourly rate of $17.45.  The position is currently remote but when offices reopen it will be onsite on a hybrid basis, three days per week.

Primary Duties

The successful candidate will provide administrative support as requested.  Additional duties include the following:
  • Call center experience/customer service for approximately fifty calls per day
  • Data Entry 
  • Schedule meetings and conference calls and plan and coordinate meetings.
  • Maintain weekly schedules for department personnel.
  • Coordinate responses to all routine written or telephone communications.
  • Support department with various requests and projects.
Requirements
  • High School diploma or equivalent
  • Associates Degree/some college preferred
  • Two (2) or more years related office experience
  • Excellent PC skills:  beginning level knowledge of Visio, Intermediate level knowledge of Outlook, Excel, the Internet and Advanced level knowledge of Word and PowerPoint
  • Excellent office skills
  • Good verbal and written communication skills
  • Good phone skills and pleasant phone manner
  • Ability to maintain confidentiality
  • Excellent organizational skills
  • Ability to prioritize
Frink-Hamlett Legal Solutions is an equal employment opportunity employer and all applicants will receive consideration for employment without unlawful discrimination based on race, color, creed, national origin, sex, age, disability, marital status, sexual orientation or citizenship status.

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