Program Manager - Vertical Programs

Job Title
Program Manager - Vertical Programs
Job Order ID
Begin Date
Direct Hire
Jacksonville,  FL 32204
Other Location
Idea Recruitment has partnered with a public transit service provider in Jacksonville, FL in their search for a Program Manager  - Vertical Programs

Vertical Programs that will support the Construction and Engineering Department.

Job Summary

Under the general direction of the AVP - Construction and Engineering, this position manages the Authority’s design and construction program for the JTA’s owned-facilities and transit amenities, and the delivery for the vertical program of projects.  Responsibilities include overseeing vertical projects to ensure adherence to schedule, budget, quality and timely delivery, as well as overseeing budget to ensure adequate resources are available to successfully carry out the program; managing and supervising staff and resources; ensuring strong communications and coordination between all aspects of highly-complex major vertical capital projects in the design and construction phases. 

The success of these projects is critical to sustaining the Authority’s reputation for effectively delivery of projects regardless of complexity. The Vertical Program Manager must not only have technical capacity and experience but be able to serve as the single point of contact accountable for the program, engage key stakeholders and elected officials, make presentations to the public and the JTA Board of Directors, foster interagency coordination, works closely with funding partners and support the JTA Executive Leadership Team. In addition to program management skills and experience, a successful candidate must have strong oral and written communication skills, be capable and comfortable with public speaking, be able to work in a high pressure environment, and think strategically and tactically.

Essential Job Functions:

·Provides highly responsible and complex management, strategic thinking and policy support to the AVP - Construction and Engineering.
  • Ensures strong coordination between planning, design and construction phases of vertical program of projects.
·Manages and coordinates project level planning, environmental review, project development, design and construction phases of vertical projects. Typical projects in the program include, but are not limited to, the Jacksonville Regional Transportation Center at LaVilla; Myrtle Avenue Operations Campus; transit hubs, First Coast Flyer corridors; JTA-owned parking facilities; and Saint Johns River Ferry Infrastructure. 
·Identifies project requirements, develops scopes of work, prepares independent cost estimates for vertical work program and supervises projects through development phases by continued communications with all Construction and Engineering team members and integration of team members to promote success of the project.
·Coordinates with System Development staff to ensure compliance with permitting and grant agency requirements.
·Coordinates with Finance staff to ensure compliance with grant agency requirements.
·Coordinates with staff across the Authority as needed to ensure adequate project scoping for end users/owners and coordination throughout project implementation.
·Approves change orders and recommendations from project management staff, and works to resolve disputes between project management staff and contractor/consultant personnel.
·Partners with Procurement Team to procure engineering and consultant services in accordance with JTA, state and federal guidelines. Negotiates schedules, scopes and fees for program design and construction contracts.
·Oversees vertical projects to assure they adhere to schedule, budget, compliance and quality commitments.
  • Supervises staff in prioritizing and assigning work; conducting performance evaluations; providing staff training; ensures employees follow policies and procedures; maintains a healthy and safe working environment; and makes hiring, termination, and disciplinary recommendations.
·Supervises, coordinates, and monitors the work of engineering consultants on program contracts.  Responsible for maintenance of project correspondence, records and budgets. Prepares reports and presentations on status of projects, schedules, budgets and concerns, including recommending remedies if objectives cannot be met.
·Ensures timely plan, document and estimate reviews by staff, general consultants and other agencies, communicates the review comments to project consultants, and ensures prompt response and action on documents.
  • Ensures compliance with federal, state, and local laws, regulations, codes, and/or standards in all work products of the department.
  • Ensures document management, contractor/consultant payments, work product prepared by staff and consultants, safety, adherence of construction contractors to established standards and specifications, and aesthetics of completed construction prior to project handover. Coordinates with the Quality Assurance Manager as appropriate throughout all phases project implementation.
  • Coordinates with project management staff and the Capital Projects Office to ensure all reports are updated, accurate, and meet expectations prior to submission to the AVP – Construction and Engineering.
·Conforms with and abides by all regulations, policies, work procedures and instructions. Maintains a professional, business-like attitude in dealing with all team members and the public.  Communicates and coordinates with co-workers to ensure consistent execution of policies and timely performance.
·Identifies funding opportunities and develops strategies to secure required funding.
·Maintains a reporting system for all projects with a clear process for early identification and reporting of any variations from plan.
·Supports System Development staff including the Facilities Maintenance & Transit Amenities team to identify needed long-range transportation needs to support the agency strategic vision.
·Develops strategic goals, objectives and milestones of program and actively monitors and ensures achievement of key milestones.
·Performs other duties as assigned.

Knowledge, Skills and Abilities

 Must have a proven track record of successful managing of major production schedules and construction programs in the context of completing projects within budget and on time.  Possess a working familiarity with modern program and project management techniques.
·Have a working familiarity with computer-based programs such as CADD, project management software, scheduling, budgeting, database, document management, and engineering-related software applications.
·Must be proficient in PowerPoint and Microsoft Project.
·Must possess JTA leadership characteristics; including but not limited to, customer focused, innovative, strategic thinker and a team player.
·A track record in budget management, stewardship and developing proven strategies to build multi-faceted external affairs and development programs.
·Strong organizational, analytic and strategic-thinking skills with demonstrated ability to create, implement and monitor complex plans and translate those plans into goals and concrete methods and strategies.
·Ability to work in a fast paced environment with tight deadlines and competing priorities.
·Ability to communicate and interact at various levels with both internal and external audiences.
·Ability to lead a team, or be a participant, regardless of position within the Authority
·Excellent communication skills, written and oral.
·Proficient with Microsoft Office Suite, including advanced functions in Microsoft Excel, Word and PowerPoint.
·Strong interpersonal skills with the proven ability to work with diverse teams.
·Excellent time management, administrative and organization skills.
·Ability to handle confrontations constructively.
·Ability to work a flexible schedule.

Required Skills

· Graduation from an accredited college or university with a Bachelor’s Degree in Civil Engineering.

· Must be a registered Professional Engineer in the United States, with the ability to attain a PE certification in Florida, or be able to obtain certification within the first six months of employment.

· Must have at least 10 years of progressively increased responsibility of substantial engineering and construction projects and programs, preferably in the transportation industry, including two (2) years of supervisory experience.
Optional Skills


· Responsible for completing all mandatory training classes.

· Responsible for reviewing and complying with all JTA policies, procedures and directives.

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