Join our team; help us make everything connect.
Alcatel Lucent Enterprise has operations in over 50 countries, providing world-class network, cloud, and communications solutions for customers in a wide range of industries including retail, manufacturing, governments, education, healthcare, and hospitality. Read more about Alcatel-Lucent Enterprise.
Our 2100 strong team of employees is growing, with career opportunities in many fields and locations worldwide.
We offer development programs to broaden your skills, a friendly working environment and excellent employee benefits, while you contribute your valuable previous experience to enrich our presence in various continents.
We are an EEO/AA employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.
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Intern, IT / PC Support
- Job Title
- Intern, IT / PC Support
- Requisition ID
- 27694528
- Location
- calabasas, CA 91301
- Other Location
- Description
-
Alcatel-Lucent Enterprise is one of the world’s leading networking, communications, and cloud solutions providers. With flexible business models in the cloud, on premises and in hybrid environments, our technology connects everything and everyone. With headquarters in Paris, France, we have ALE offices in more than 50 countries. We also have over 3,400 business partners and distribution networks worldwide. This gives us global reach with a local focus.
The End-user Support Technician is the level three support to our ALE employees in the Americas (USA & Canada). The role is based in Calabasas/Newburry Park CA. due to location of IT systems and inventory. He works in person in the Americas headquarters in Calabasas as of now and in a few months in Newburry Park. We are seeking for an intern to learn and work with him.Responsibilities
- Level three technical support and problem resolution for all PC/Windows 10/11 support issues. Customer success is dependent upon asking the right questions, identifying, researching, and resolving PC and network problems.
- Configures, installs, and supports desktop computers, laptop computers, handheld mobile devices, monitors, portable data storage devices, and other general peripherals.
- Providing initial pc set up and support for new hires to the company.
- Performing a variety of technical operations duties and maintenance tasks.
- PC and IT asset management and tracking.
- Assistance with IT systems in Calabasas such as servers, network, backup systems, etc.
Pay range - $16-18/hour
Why ALE?
As a multicultural and international company, we encourage new ideas and we provide continuous learning opportunities. By living our 3 values: Speed & Agility, Customer Centricity and Reliability, we want you to participate in exciting projects in a work environment that combines our entrepreneurial spirit and international dimension.
As we are building the future, we want to create a better world. We have programmes such as GoGreen, ALE Impact and TogetHer that take our corporate social responsibilities to the next level, and we work on these missions with pride and love. Read more on: https://www.al-enterprise.com/en/company/about-us/csr