Summary: Liberty is looking for a highly motivated professional with a proven track record of leadership who will bring their skills, capabilities, and expertise to our thriving HCD/UX practice. The UX Strategist will work closely with UX Designers and product development teams to map and prioritize business objectives and user needs to develop best-in-class product offerings and solutions. The successful candidate is:

• Experienced in developing product roadmaps and conducting UX planning activities for enterprise-level teams
• Able to synthesize your research and experiences to apply a human-centered design approach to solve problems
• Experienced in leading across product lines in an enterprise environment to ensure key business and product activities are aligned with the overall value proposition
• Able to adapt processes and act consultatively with stakeholders and product teams
• Experienced in coaching UX and development teams to effectively apply UX/UI strategy and advocating for the UX vision among leadership and multiple stakeholders
• Able to present a strong portfolio that demonstrates systematic and creative design thinking and a deep understanding of UX/UI best practices
• Passionate about helping teams raise the bar on customer experience – tell us your story!

• Delivering the vision, experience and creative strategy for enterprise-level projects and products
• Conducting user research, user interviews, design/innovation sprints, and usability tests; developing user personas and customer journeys; conducting design thinking and ideation; and analyzing and presenting results to customers and development teams
• Analyzing and distributing user insights and product analytics to identify opportunities that drive product and experience innovation
• Delivering site maps, process flows, workflows, journey maps, wireframes, prototypes, high fidelity mockups, and detailed UI and visual design specifications (including redlines) for web interfaces
• Utilizing design best practices and engaging with users and product team members to iteratively develop repeatable test practices and recommend product improvements
• Working in an Agile, fast-paced environment while collaborating with multi-functional teams and subject matter experts
• Conducting analysis of post-launch metrics to inform the future strategy and optimize UX design
• Expertise in accessibility standards and experience working with Section 508 of the US Rehabilitation Act and the W3C Web Accessibility Initiative (WAI)
• Experience with visual design (i.e., UI design, typography, Figma, etc.)
• Committed to continuous learning, team success, and mentoring others through your design expertise and technical knowledge

• Clinical and/or Health Information Technology experience
• Experience working with Federal agencies
• Data Visualization
• HTML, CSS, and responsive design