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Salesforce Release Manager

Job Title
Salesforce Release Manager
Job ID
27630017
Work From Home
Yes
Location
Remote or Melbourne,  FL
Other Location
Description

Summary: The Salesforce Release Manager will be responsible for the Salesforce domain release management, process design, optimization, schedule, policy and stakeholder engagement. The Release Manager is the major liaison between application development and production for release management control working with a third-party.  As the point of contact for Liberty Salesforce development team(s), the leads will manage and optimize the release process, Salesforce native deployment tools, and sandbox strategies. The ideal candidate will have strong Project Management skills as well as release management experience with cloud technologies. 

Remote work allowed.

Required Education: Bachelor’s Degree or higher in Computer Science or a technical discipline

Required Years of Experience: A minimum of 3 years of experience in Salesforce and/or software development with proven release responsibilities

Responsibilities:

  • Develop, audit, monitor and enforce established release management processes and policies in support of cross-domain configuration integration, testing, completeness and consistency.
  • Provide support to domain-specific release management resources in a timely and efficient manner.
  • Coordinate release program activities and functions as a subject matter expert in release management, ensuring production readiness in a timely fashion.
  • Ensure alignment with third-party deployment expectations and processes, keeping development teams up-to-date on changes with schedule, processes or policies. 
  • Create and tracks the release improvement process to be applied across Salesforce domain and functions.
  • Responsible for release communication to stakeholders ensuring clear visibility and accountability for releases, to include Release Readiness Reviews, Milestones, Go/No-Go Decisions.
  • Define and enforce Salesforce sandbox management practices, to include periodic refreshes
  • Work closely with project management to raise and mitigate release risks

Minimum Qualifications:

  • Minimum of two years of Salesforce experience
  • Prior release management experience
  • Prior experience as a people manager
  • Proficiency in application development release processes and tools.
  • Excellent analytical skills and troubleshoots metadata deployment errors
  • Good verbal and written communication skills
  • Ability to proactively keep the team mindful of deadlines and requirements; clearly articulates what and why process steps are necessary
  • Excellent organizational skills; detail oriented
  • Ability to build and manage relationships effectively with clients, third-party partners and internal stakeholders
  • Must be comfortable with MS Project and able to work closely with Project Managers and Planner/Scheduler to make assumptions and manage shifting schedules.  Must be able to articulate and manage tasks, dependencies, task durations and risks in a timely manner.

Preferred Qualifications:

  • Prior experience with VA / US Government Agencies
  • Salesforce Certifications: Development Lifecycle and Deployment Designer, Admin, Platform App Builder, Copado Admin
  • Copado Certifications: Copado Admin, Copado Developer
  • ITIL certification in release management
  • Project management (PMP) certification

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