Title:  IT Ops Engineer (Splunk Experience, Ops/App Support, Windows/.Net Support/Analysis)

Our History:
From our start in 2009, Conexess has established itself in 3 markets, employing nearly 200+ individuals nation-wide. Operating in over 15 states, our client base ranges from Fortune 500/1000 companies, to mid-small range companies. For the majority of the mid-small range companies, we are exclusively used due to our outstanding staffing track record

Who We Are:
Conexess is a full-service staffing firm offering contract, contract-to hire, and direct placements. We have a wide range of recruiting capabilities extending from help desk technicians to CIOs. We are also capable of offering project based work.

Job Description:
The Specialist – IT Operations Engineer works within the Global IT Ops group and cross-functionally with other IT groups.  The Engineer will have responsibility for the operability of IT systems involved in Point of Sale and other core functions.  In this area, these Engineers will focus on:

• Working with IT and business partners to identify appropriate KPI's for measurement of store technology operability
• Designing and implementing dynamic dashboards for repeatable and standard driven production analysis
• Delivering store technology operational insights to other IT and business partners
• Participating in the operational grooming of new store technology changes or additions
• Participating in production readiness evaluations as part of release management
• Coordinating and executing production pilot software deployments for our Point of Sale and surrounding systems
• Leading or participating in system problem solving efforts alongside with development and/or support teams
• Leading or participating in the triage and resolution of critical, high visibility production system impacts
• Proactively identifying and resolving system issues impactful to business operations
• Leading or participating in the triage and resolution of critical, high visibility system impacts
• Ensuring application and system configuration compliance for our systems
• Analyzing systems and procedures to identify value add improvement opportunities

Minimum Requirements:

·        Splunk experience critical
6+ years in IT operations and/or application support (or 3+ years in IT operations and/or application support for retail focused systems)

·        4+ years in Windows platform and/or .NET application support

·        2+ years in Windows platform and/or .NET application performance analysis

·        2+ years in Splunk implementation and dashboarding or Certified Splunk Power User

·        Bachelor of Computer Science (or Bachelor of other technology focuses)

·        Takes pride in work while appreciating feedback, discussion, and iteration

·        Enjoys the process of problem solving

·        Ability to participate in 24x7 on-call rotation

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