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Technical Writer (Business Analysis) (Remote)

Job Title
Technical Writer (Business Analysis) (Remote)
Job ID
27508678
Location
Franklin Lakes,  NJ 07417
Other Location
Description

Our History:
From our start in 2009, Conexess has established itself in 3 markets, employing nearly 200+ individuals nation-wide. Operating in over 15 states, our client base ranges from Fortune 500/1000 companies, to mid-small range companies. For the majority of the mid-small range companies, we are exclusively used due to our outstanding staffing track record

Who We Are:
Conexess is a full-service staffing firm offering contract, contract-to hire, and direct placements. We have a wide range of recruiting capabilities extending from help desk technicians to CIOs. We are also capable of offering project based work.

Conexess Group is aiding a New Jersey based client in their search for a Technical Writer in Franklin Lakes, NJ.  This is a long term opportunity with a competitive compensation package. 

******We are unable to work C2C on this role******

We are looking for an experienced technical writer/technical analyst to join a growing team that is working on an exciting initiative to automate client benefit setup. As a member of the team, you will be responsible for requirement analysis, technical documentation and communicating the technical requirements to the configuration team. You will work closely with our stakeholders to gather, translate and communicate requirements. As an ideal candidate, you are a highly motivated, quick learner with a keen eye for detail and proven experience in a technical field.

 

Responsibilities:

·         Obtain in-depth knowledge of current client benefit setup and automation capabilities.

·         Be at the table with the client and business product owner (BPO) for automation capability, scope and timeline discussions.

·         Analyze and understand business requirements to produce high quality technical requirements for each client specific            solution, based on information from BPOs, benefit operations and the configuration team and client intent documents.

·         Communicate technical requirements to the configuration team and provide clarifications.

·         Serve as a liaison between benefit operations and the configuration team during development and testing.

·         Write, prioritize, and manage user stories for the configuration team.

 

Skills:

·         3+ years' experience as an effective technical writer.

·         Excellent written and verbal communication skills.

·         Proficiency in Microsoft Office (especially Excel).

·         Previous success in a technical environment.

·         Existing PBM knowledge preferred.

·         Proven ability to analyze, understand and explain complex topics.

·         Detail oriented with ability to translate requirements precisely to minimize rework.

·         Skilled at multi-tasking and prioritization.

·         Experience with Agile and Jira (or similar project management software) preferred.

 

Education: Bachelor's degree or above in relevant technical field.


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