Field Service Mechanic - Electric Bus and Truck
- Job Title
- Field Service Mechanic - Electric Bus and Truck
- Job ID
- 27417617
- Location
- San Carlos, CA
- Other Location
- Description
-
BYD NORTH AMERICA is the world's largest provider of zero-emission renewable energy products and services – including the world’s best electric buses, cars, and trucks, energy storage systems, and solar power systems. As one of the vanguards in the fight against climate change, our organization has experienced tremendous business growth in the past year.
For this reason, we are seeking a Field Service Mechanic for our electric buses and trucks.
Responsibilities:
- Perform diagnosis and repairs of warranty related issues. Provide customer interface and reports on field maintenance activities.
- Respond to customer requests, comments or complaints as needed. Assist customer with maintenance related issues.
- Order parts as needed, coordinate repairs, and provide daily Service reports/Parts requisitions as needed.
- Coordinate new vehicle delivery acceptance with customers in US and Canada.
- Provide daily status reporting to Customer Service Manager/Supervisor.
- Follow up with parts clerks for parts availability and ETA.
Qualifications:
- Knowledge of transit bus maintenance operations and field service support.
- Minimum of 2 years’ experience.
- ASE Transit Bus Certifications.
- Transit bus Technician experience, preferably working in a field service environment.
- Experienced in bus maintenance and repair. Experience with computer-based diagnostics in bus maintenance operations. Experience with bus Electric drive systems preferred.
- Ability to travel and work in the Customer’s environment. Weekends, nights, and long hours will occur.
- Must possess a valid driver’s license in home state and no more than one infraction during previous 3 years.
- Class B with Passenger Endorsement preferred. If not currently, the ability to obtain.
ABOUT BYD
BYD North America is a wholly-owned subsidiary of BYD Company Limited. Founded in 1995, BYD Company is the world’s largest provider of renewable energy, green transportation, and high technology manufacturing products and services. Today, the company has over 230,000 employees spread over 50 campuses across 6 continents. BYD Company is a publicly-traded company on the Hong Kong Stock Exchange with a market capitalization of $17.2 billion dollars. The company’s single-largest public shareholder is Warren Buffet’s Berkshire Hathaway Energy. BYD Company has received international acclaim and numerous prestigious awards for its work in the technology and manufacturing sector, including being selected as #1 on Bloomberg’s and Business Week's Tech 100 List, being selected as #15 on Fortune Magazine’s list of companies that are changing the world, receiving the Sustainia Award for Top 10 Global Innovators in Clean Tech, being awarded the United Nation’s Award of Special Recognition for Powering the Future We Want, receiving the Zayed Future Energy Prize for Sustainability, and being selected as one of Fast Company’s 2018 Most Innovative Companies.