Customer Support Associate

As we are growing rapidly, and this growth has translated into the expansion of our Customer Support Team. We are currently seeking a full-time, entry level, administrative professional to support the continued growth of the company.   

Primary responsibilities include:

• Support sales and operations team
• Process shipment to customers by creating shipping label and schedule pick up from FedEx.com
• Send shipping notification both to the sales and the customers
• Investigate status and troubleshoot any associated shipping/receiving problems.
• Maintain shipment record and keep good record of inventory
• Coordinate during receiving
• Assist with department work, projects, and support within as needed

Qualifications:

• B/BA degree preferred but not required
• Strong computer skills
• MS Office Excel and Word
• Highly organized and detailed oriented
• Ability to prioritize, handle multiple tasks
• Dependable, independent worker who can solve problems with minimal oversight
• Team Player with positive attitude ready to work in a fast-paced environment
• Strong written and verbal skills
• Ability to lift and/or move up to 30 pounds.