Medical Office Specialist

The Medical Office Specialist responsibilities include all front office functions including patient relations, appointment scheduling, telephone duties, patient registration, insurance verification, handling medical records, filing, cashiering, and computer work.

Essential job functions:

• Communicating with patients and providers.
• Scheduling, canceling, and rescheduling patient appointments.
• Reminding patients of upcoming appointments, and pre-visit planning.
• Forwarding telephone calls appropriately and following up on return calls.
• Checking-in patients and properly documenting registration.
• Insurance verification and verification of patient demographics, routing appropriate patients to financial counselor for screening and qualification for Sliding Fee Discount or other programs.
• Checking-out patients and properly documenting follow-up appointments.
• Copying and faxing duties.
• Collecting co-pays and cash from patients, getting authorization on credit cards.

   

High School graduate (or GED) required.

Bilingual – English and Spanish required.