RECEPTIONIST

Job Title
RECEPTIONIST
Job ID
27051881
Location
New York,  NY 10017
Other Location
Description

RECEPTIONIST

Cloud9 Technologies is a voice communication and analytics platform for institutional traders.  We leverage cloud services including AWS, a wide array of web services, WebRTC, as well as advanced deep learning techniques to empower firms with the benefit of modern communication tools and enhance trader workflow with actionable voice data & analytics.    

Our company was started in 2014 by a team of motivated entrepreneurs and highly successful industry veterans that have started several businesses and taken multiple companies through public offerings.  We are well funded, with investors including J.P. Morgan, Barclays, NEX, and Point72 Asset Management. Cloud9 has been profiled in publications such as the Wall Street Journal, Forbes, and Waters Technology.  Our award-winning technology was a named the 2017 Best Sell-Side Trading Communication System by Waters Technology for the second year in a row, recognized in the Top 10 innovative solutions of the year by the Futures and Options Industry Association, named to the CB Insights Fintech 250, and the FinTech Global RegTech 100.

By bringing together an experienced group of engineers, product managers, and industry experts, Cloud9 developed a communications platform for the trading floor of the future – offering more functionality and analytic insight than legacy hardware at a fraction of the cost.  We’re a group of pioneers who enjoy solving challenges and building disruptive technology – and we’re looking to hire the best and brightest.

Join our team to contribute to the development of the most secure, compliant, and reliable communications platform in the financial services industry.

WHAT YOU WILL DO

Responsibilities:

The receptionist will work under the supervision and guidance of the HR Business Partner to serve visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security by following procedures, but not limited to:

  • Greet and welcome guests as soon as they arrive at the office
  • Direct visitors to the appropriate person, office or meeting room
  • Answer, screen and forward incoming phone calls
  • Ensure reception area, conference rooms, lunch rooms are tidy and presentable, with all necessary stationary and materials (e.g. pens, coffee/tea, soda/water, tables wiped down)
  • Provide basic and accurate information in-person and via phone/email
  • Receive, sort and distribute daily mail/deliveries
  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor/employee badges)
  • Order front office supplies and keep inventory stock (e.g. printer paper, pens, drinks)
  • Update Calendars, schedule meetings and reserve conference rooms
  • Arrange travel and accommodations
  • Order, delivery and place food in designated areas for office events meetings
  • Any office repairs to put into Workspeed or resolve with the correct department/person
  •  Keep updated records of office expense and costs
  • Perform other clerical receptionist duties such as filing, photocopying transcribing and faxing

THE RIGHT BACKGROUND

Required Skills and Experience

  • Proven work experience as a Receptionist, Front Office Representative or similar role
  • Proficiency in Microsoft Office Suite
  • Hands-on experience with office equipment (e.g. fax machines and printers)
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude
  • High school diploma; additional certification in Office Management is a plus

THIS IS A TEMP-TO-PERM POSITION

Cloud9 Technologies LLC values diversity of culture and thought and seeks talented, qualified employees in all its locations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or national law.