IT Operations Engineer/Application Support Engineer (Splunk exp. needed) (Hybrid on-site - meetings & workshops/remote)
- Job Title
- IT Operations Engineer/Application Support Engineer (Splunk exp. needed) (Hybrid on-site - meetings & workshops/remote)
- Job ID
- 27703220
- Work From Home
- Yes
- Work Remote
- Yes
- Work Hybrid
- Yes
- Location
- Ann Arbor, MI, 48106, US Work From Home Remote Hybrid
- Other Location
- 48170
- Description
-
IT Operations Engineer/Application Support Engineer
Hybrid On-Site/Remote – Ann Arbor, MI **Some days on-site for meetings & workshops**
Our History:
From our start in 2009, Conexess has established itself in 3 markets, employing nearly 200+ individuals nation-wide. Operating in over 15 states, our client base ranges from Fortune 500/1000 companies, to mid-small range companies. For the majority of the mid-small range companies, we are exclusively used due to our outstanding staffing track record
Who We Are:
Conexess is a full-service staffing firm offering contract, contract-to hire, and direct placements. We have a wide range of recruiting capabilities extending from help desk technicians to CIOs. We are also capable of offering project based work.
JOB DESCRIPTION
The Specialist – IT Operations Engineer works within the Technology Operations teams and cross-functionally with other IT groups. The Engineer will have responsibility for building monitoring and proactive alert/response features and capabilities for store support systems. In this area, these Engineers will focus on:- Working with IT and business partners to identify appropriate KPI's for measurement of At Retail store technology operability
- Designing and implementing dynamic dashboards for repeatable and standard driven production analysis
- Delivering application and infrastructure operational insights to other IT teams and business partners
- Participating in the operational grooming of new store technology changes or additions
- Participating in production readiness evaluations as part of release management
- Leading or participating in system problem solving efforts alongside with development and/or support teams
- Leading or participating in the triage and resolution of critical, high visibility production system impacts
- Proactively identifying and resolving system issues impactful to business operations
- Leading or participating in the triage and resolution of critical, high visibility system impacts
- Ensuring application and system configuration compliance for systems
- Analyzing systems and procedures to identify value add improvement opportunities
QUALIFICATIONS
- 6+ years in IT operations and/or application support
- or 3+ years in IT operations and/or application support for retail focused systems
- 3+ years in Splunk implementation and dashboarding or Certified Splunk Power User
- 2+ years in Java application support and java performance analysis
- Bachelor of Computer Science or Bachelor of other technology focuses
- Takes pride in work while appreciating feedback, discussion, and iteration
- Enjoys the process of problem solving
- Ability to travel 5%
Nice to have:- Experience with performance testing and monitoring Javascript SPAs
- Experience with Prometheus metrics
- Experience with CI/CD technologies and techniques
