UX Researcher (journey mapping, qualitative research, user analytics)(remote)
- Job Title
- UX Researcher (journey mapping, qualitative research, user analytics)(remote)
- Job ID
- Portland, OR 97027
- Other Location
Who We Are:
Conexess is a full-service staffing firm offering contract, contract-to hire, and direct placements. We have a wide range of recruiting capabilities extending from help desk technicians to CIOs. We are also capable of offering project based work.
Conexess Group is aiding a Philadelphia based client in their search for a Workday Business Analyst in a remote capacity. This is a long term opportunity with a competitive compensation package.
******We are unable to work C2C on this role******
The role will primarily be focused on working closely with a team of content, design, and product specialists, conducting research to inform continued development of our foundational research artifacts. The role will focus on creating journey maps, updating our personas, and mapping processes.
Apply experience, knowledge of social science, design, and ecommerce best practices to execute research studies.
Develop research plans and recruitment criteria with stakeholder input.
Collect research data using a broad range of methods (e.g. moderating interviews, usability, focus groups, contextual evaluations, diary studies; design and program surveys,) or analyze existing qualitative and/or quantitative in collaboration with other research staff.
Present findings and implications (from a single study or a combination of multiple studies and/or data sources) to stakeholder audience.
Work closely with various stakeholders (e.g., product, design, development) to produce robust research products that can be consumed to inform tactical product design, product strategy, and analytics strategy.
Be a customer advocate, helping to ensure teams have a clear picture of the end user experience.
Investigate and socialize new technology, processes, and/or research approaches.
1+ years UX research experience and journey mapping/qualitative research REQUIRED
Coursework or experience using a variety of usability methods for both remote and in-person research, including journey mapping and persona creation
Ability to manage a research project from end-to-end including eliciting stakeholder goals, study design, screener development and recruiting management, test moderation, data analysis and reporting
Strong written, verbal, and presentation skills
Ability to support multiple simultaneous projects and product teams
Foundational knowledge of inferential statistics
Nice to have: card sorting, heuristic evaluation (formal and informal), cognitive walkthroughs, participatory design / co-creation workshops, survey design and execution, R, Python, SQL