Family Healthcare & Doctors | Conroe, Spring & Willis Texas - A full-service state-of-the-art provider of compassionate, affordable healthcare, preparing tomorrow’s family medicine professionals. Hablamos Español.

Medical Office Specialist (Conroe)

Job Title
Medical Office Specialist (Conroe)
Job ID
27398066
Location
Conroe,  TX
Other Location
Description

The Medical Office Specialist is responsible for all front office functions including patient relations, appointment scheduling, telephone duties, patient registration, insurance verification, handling medical records, filing, cashiering, and computer work.

Standard hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m.

Essential duties and responsibilities include the following. 

  • Communicating with patients and providers.
  • Scheduling, canceling, and rescheduling patient appointments.
  • Reminding patients of upcoming appointments, and pre-visit planning.
  • Forwarding telephone calls appropriately and following up on return calls.
  • Checking-in patients and properly documenting registration by verifying and updating information in Patient Management as needed.
  • Insurance verification and verification of patient demographics, routing appropriate patients to financial counselor for screening and qualification for Sliding Fee Discount or other programs.
  • Checking-out patients and properly documenting follow-up appointments.
  • Copying and faxing duties.
  • Collecting co-pays and cash from patients, getting authorization on credit cards.

High School graduate (or GED) required.

Bilingual – English and Spanish required.

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If you are experiencing a life threatening emergency, please call 911.

Si usted tiene una emergencia que amenaza su vida, por favor llame al 911.

Is our office closed? And you need to speak to the doctor on call? Please call 936-539-4004

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Lone Star Family Health Center receives HHS funding and has Federal Public Health Service deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.


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