Liberty Innovation Unleashed
Liberty Innovation Unleashed
Career Opportunities

Liberty was founded on the principles of challenge and change. We are looking for talented individuals that want to challenge the assumptions of what an IT partner is capable of delivering and help our clients achieve the transformational change that is critical for their success. If you have the knowledge, the experience, and the drive to succeed, Liberty has a place for you. We are committed to help you to realize your potential and achieve success in your career.

Please submit your resume and we'll contact you as soon as relevant positions open up that fit your skills and background.

It is the policy of Liberty IT Solutions, LLC to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law.

JIRA Subject Matter Expert

Job Title
JIRA Subject Matter Expert
Job ID
Remote or Melbourne,  FL 32934
Other Location

Summary: The JIRA Subject Matter Expert builds filters, custom dashboards, and reports to provide end-users and business leadership with meaningful operational/performance metrics and status reports using JIRA tools and Tibco Spotfire.

Required Education: Bachelor’s Degree or higher in a business or technical discipline

Required Years of Experience: 5 years, or 10 years of additional relevant experience may be substituted for education


  • Create and maintain detailed technical and user-facing documentation for internal reports and dashboards
  • Provide recommendations to end users and leaders on best practices and standardization in implementing and leveraging processes within Jira
  • Create and maintain detailed technical and user-facing documentation for internal reports and dashboards
  • Migrate existing waterfall dashboards and reports to the Agile framework
  • Developing Agile metrics for different use cases and audiences (leadership, business users, managers, development teams)
  • Integrate API s to create Dashboard metrics
  • Build collaboration spaces in Confluence
  • Advise/Propose custom workflows, fields, permission schemes, post functions, etc.
  • Modify/Update/Design Spotfire Dashboards. Modify/Update/Design data models to be used by various reporting and data discovery tools
  • Serve as internal SME for the PMO on the JIRA tool
  • Utilize strong database and data warehouse skills to best utilize program data in BI Reporting using Spotfire
  • Consult on ways to optimize and improve Jira setup and process workflows and identify where functionality can or cannot meet user requests

Minimum Qualifications:

  • Hands-on experience with configuration and administration of Atlassian Products such as JIRA Core, JIRA Software, Confluence, and key 3rd-party add-ons
  • Minimum of 2 years of experience working with Tibco Spotfire
  • Minimum of 3 years of experience with agile software development techniques, methodologies and best practices
  • Advanced Jira, Scriptrunner, and Confluence knowledge with experience in developing Agile metrics for different use cases and audiences (business users, managers, development teams).
  • Experience integrating API s to create Dashboard metrics.
  • Experience building collaboration spaces in Confluence.
  • Ability to manage relationships on all levels from Team Member to Executives
  • Ability to delivery Executive Level work products such as presentations, plans, etc.
  • Strong communication/presentation skills to effectively interact with clients, internal teams and leadership
  • Experience building, managing and enforcing standards
  • Effectively prioritizes work, troubleshoots issues, communicates, and completes tasks on time
  • Must have experience using JQL statements & data extraction from Jira
  • Must have strong Excel reporting abilities; Pivot tables, pivot charts, slicers, building dashboards
  • Experience in an Agile/Scrum organization
  • Experience in Federal contracting
  • Experience in Health IT

Preferred Qualifications:

  • VA and/or Healthcare IT experience strongly preferred
  • Experience working on CMMI Level 3 programs
  • Experience at working both independently and in a team-oriented, collaborative environment is essential
  • Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint and MS Word)
  • Experience AIO Reports, JIRA PPM plugins or other JIRA plugins is a plus


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