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Regional Food Bank Returns Coordinator

Job Title
Regional Food Bank Returns Coordinator
Job ID
Fort Wayne,  IN 46803
Other Location

Since 1986, Return Management Services, Incorporated (RMS) has creatively managed centralized reverse logistics systems for retailers, manufacturers and wholesalers throughout the world. We are innovators in designing efficient and cost-effective returns processes for our clients. We understand that time spent trying to manage returns can be money and opportunities lost. Our custom state-of-the-art reverse logistics solutions improve efficiencies, reduce costs and maximize investment recovery.


Regional Food Bank Returns Coordinator


Do you want to work for a company that values integrity and offers clear opportunities for mentorship and growth potential? Are you looking for a career in a collaborative environment where your drive, accuracy, and attention to detail will help you succeed in a growing industry? 

If so, RMS may have just the opportunity for you!


As the Regional Food Bank Manager, you will be based in Fort Wayne, IN and responsible to support the RMS Food Bank operations in Indianapolis and Columbus Ohio. Activities to be documented and supported through good written and verbal communication skills, clear direction and by personal example. Listed below are some of the specific duties and responsibilities; other duties and responsibilities may be assigned as identified and needed. 



  • Observe, train and support the scan process at the food banks in Indianapolis and Columbus 
  • Responsible for routine interaction with our client as needed
  • Execute daily, weekly and monthly reports that are required by the company and client  
  • Ensure proper handling of all client products through the return process
  • Ensure accuracy and quality of the scanning process
  • Actively work the floor to sort and prepare client returns and recalls 
  • Communicate with vendors and client to arrange for return of product
  • Ensure all shipping procedures are followed and product is ready to ship when needed
  • Ensure proper pest control measures are followed
  • Ensure facility maintenance and housekeeping are kept with accordance with client and RMS standards
  • Ensure the timely and accurate delivery of reporting requirements



  • Minimum 6 months experience in a warehouse environment
  • Solid problem-solving skills
  • Good organizational and prioritization skills
  • Requires ability to train facility personnel on all procedural requirements
  • Requires strict attention to detail and follow through
  • Must be self-motivated and work productively with minimal supervision
  • Computer skills to include Excel, Word and Outlook
  • Travel of approximately 50% is required, including 1 - 3 nights per week when travelling. Remainder of time to be based in the RMS Fort Wayne office



In return for your hard work and effort, we offer a competitive salary depending on experience and knowledge of the reclamation industry, a healthcare plan, long- and short-term disability, holidays and life insurance.

We work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, calm environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.