Quality Control Lead

Newport News, VA or Herndon,VA

Secret Clearance required or the ability to obtain and hold a Secret Clearance 

Talent Orchard, LLC has been contracted by a top defense firm in their search for a Quality Control Lead professional for opportunities in Norfolk, VA or Herndon, VA 

Responsibilities
 

• Manages multiple new or existing organization process improvement initiatives based on company strategic plans.
• Manages program, project managers, and respective teams to implement organizational processes and best practices.
• Requires an expertise in managing software development, operations, help desk, and maintenance programs, quality assurance teams, and process improvement initiatives.
• Must be able to implement and maintain ISO 20000, ISO 27000, ISO 9001, CMMI-DEV, CMMI-SVC programs from ground up.
• Must be able to implement and maintain a Customer Satisfaction Program; regularly meets with customers and obtains feedback via face-to-face meetings and/or online customer satisfaction surveys.
• Performs SWOTs as appropriate.
• Manages the performance of project evaluations, gap analyses, audits, and action plans.
• Responsible for company process improvement initiatives; back office support (finance, HR, recruiting, etc.), services (ISO, ITIL, CMMI-SVC Level 3), and development projects (CMMI-DEV Level 3).
• Manages the development and/or modification of processes, procedures, templates, and other process artifacts for organizational process improvement efforts.
• Performs management functions such as: planning/scheduling, training and mentorship to personnel, ensuring proper resourcing, and status reporting to senior management for all process improvement, QA, and customer satisfaction activities.

Qualifications
 

• Education:

  Requires BA/BS with 10 years of experience with at least 4 years of management level responsibility. Incumbent has specialized knowledge in at least one area of expertise and a general knowledge in 1-2 other areas.

   

  Required:

  • Must be a U.S. Citizen
  • Must have a Secret Clearance or to the ability to obtain and hold a Secret Clearance.
  • Highly motivated and self‐directed capable of multi‐tasking, and able to work with minimal supervision.
  • Strong Agile leadership abilities and the capability of motivating a diverse team.
  • Extremely detail‐oriented and analytical thinker.  
  • Able to interface directly with cross‐functional scrum teams.
  • Ability to create and review technical documentation, including project plans, test procedures, and design documents.
  • Able to develop, review, and maintain metrics and quality audits.
  • Strong problem identification and problem resolution skills.
  • A well‐defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.  

   

  Desired Skills:

  • Practical experience with risk management, product testing, capability studies, and control plans.
  • Training and knowledge of Six Sigma techniques and Lean Manufacturing are desirable.