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Quality Control Lead

Job Title
Quality Control Lead
Job ID
27380384
Location
Newport News,  VA
Other Location
Description

Quality Control Lead

Newport News, VA or Herndon,VA

Secret Clearance required or the ability to obtain and hold a Secret Clearance 

 

Talent Orchard, LLC has been contracted by a top defense firm in their search for a Quality Control Lead professional for opportunities in Norfolk, VA or Herndon, VA 

 

Responsibilities
 

  • Manages multiple new or existing organization process improvement initiatives based on company strategic plans.
  • Manages program, project managers, and respective teams to implement organizational processes and best practices.
  • Requires an expertise in managing software development, operations, help desk, and maintenance programs, quality assurance teams, and process improvement initiatives.
  • Must be able to implement and maintain ISO 20000, ISO 27000, ISO 9001, CMMI-DEV, CMMI-SVC programs from ground up.
  • Must be able to implement and maintain a Customer Satisfaction Program; regularly meets with customers and obtains feedback via face-to-face meetings and/or online customer satisfaction surveys.
  • Performs SWOTs as appropriate.
  • Manages the performance of project evaluations, gap analyses, audits, and action plans.
  • Responsible for company process improvement initiatives; back office support (finance, HR, recruiting, etc.), services (ISO, ITIL, CMMI-SVC Level 3), and development projects (CMMI-DEV Level 3).
  • Manages the development and/or modification of processes, procedures, templates, and other process artifacts for organizational process improvement efforts.
  • Performs management functions such as: planning/scheduling, training and mentorship to personnel, ensuring proper resourcing, and status reporting to senior management for all process improvement, QA, and customer satisfaction activities.


Qualifications
 

  • Education:

    Requires BA/BS with 10 years of experience with at least 4 years of management level responsibility. Incumbent has specialized knowledge in at least one area of expertise and a general knowledge in 1-2 other areas.

     

    Required:

    • Must be a U.S. Citizen
    • Must have a Secret Clearance or to the ability to obtain and hold a Secret Clearance.
    • Highly motivated and self‐directed capable of multi‐tasking, and able to work with minimal supervision.
    • Strong Agile leadership abilities and the capability of motivating a diverse team.
    • Extremely detail‐oriented and analytical thinker.  
    • Able to interface directly with cross‐functional scrum teams.
    • Ability to create and review technical documentation, including project plans, test procedures, and design documents.
    • Able to develop, review, and maintain metrics and quality audits.
    • Strong problem identification and problem resolution skills.
    • A well‐defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.  

     

    Desired Skills:

    • Practical experience with risk management, product testing, capability studies, and control plans.
    • Training and knowledge of Six Sigma techniques and Lean Manufacturing are desirable.

 

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