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Manager of Data Services

Job Title
Manager of Data Services
Job ID
Kingston,  ON
Other Location

Manager of Enterprise Data Services 


Our Kingston, Ontario based client has been at the forefront of the insurance industry for the past 100 years, and is leading the way in digital innovation for the industry.  This award-winning team strives to offer simple, fast and easy to use applications, both their end user clients, and internal stakeholders.

The Manager on Enterprise Data Services will work alongside the Director of EDS to establish world class Data Stewardship and Data Governance programs as well as enhance the companies MDM solution. 


Where you fit in

- Data Quality is your middle name and you strive to find ways to improve while leveraging business intelligence wherever you can.


The Role

- Lead Enterprise Data Services (EDS) technical resources in the implementation of data solutions in support of strategic business initiatives - technical project manager

- Act as a Relationship Manager for EDS, interface with project managers and LOB line managers on intake and prioritization of non-project related work requests

- Manage a team of data developers to deliver high quality solutions to meet the needs of Business Partners

- Implement and maintain processes to report on data quality targets and measures

- Define and lead a data stewardship program to support the overall data governance program

- Implement and maintain processes to remediate and enhance the technical data quality solution for Empire Life’s MDM solution

- Build a business case for, and implement a robust meta data management and data governance solution to support self-service BI & analytics

- Reports to Director, EDS


The Day to Day

- Review project proposals to ensure appropriate EDS resourcing has been identified

- Work with EDS resources to develop effort estimates as input into project planning activities

- Meet with project managers and LOB line managers regularly to groom the backlog of non-project work requests

- Work with IT BI & Analytics Lead to develop a reporting solution to convey data quality metrics

- Manage the backlog of data quality enhancement requests and balance development of data quality enhancements against prioritized project deliverables

- Define the Data Steward Council mandate and the data steward role; identify & recruit business data steward candidates

- Conduct regular meetings of the Data Steward Council to ensure the council is meeting its mandate

- Conduct regular meetings with key stakeholders to ensure proper prioritization of work assignments, review of new work request and report on sprint outcomes and team velocity


What you bring to the Table

- Supervisory or management experience is an asset

- Ability to collaborate effectively with all business units to ensure alignment with their business objectives

- Ability to work and provide leadership within an agile work environment

- Ability to define, implement and manage multiple priorities

- Experience with a wide variety of BI tools such as Cognos, Microsoft Power BI, TIBCO Spotfire and Tableau

- Cloud services certifications are considered a strong asset. E.g., Google Cloud Platform, Amazon Web Services, Microsoft Azure


Education / Experience

- Bachelor’s Degree in Computer Science, Engineering, Mathematics or a related field

- 5-10 years combined experience in the software/data & analytics space


How to Apply

All qualified and interested applicants can apply directly to Paul Thibeault by sending an email with attached resume to You may also apply directly on our website at Although we thank all applicants for their interest, only those in consideration will be contacted.

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