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Communications and Social Media Specialist

Job Title
Communications and Social Media Specialist
Job ID
HOUSTON,  TX 77024-4257
Other Location
Position is available to work remote outside Houston area

The International Facility Management Association (IFMA) is the world's largest and most widely recognized international association for facility management professionals, supporting 24,000 members in more than 100 countries. This diverse membership participates in focused component groups equipped to address their unique situations by region (136 chapters), industry (16 councils) and areas of interest (6 communities). Together they manage more than 78 billion square feet of property and annually purchase more than US $526 billion in products and services. Formed in 1980, IFMA certifies professionals in facility management, conducts research, provides educational programs, content and resources, and produces World Workplace, the world's largest series of facility management conferences and expositions.


Communications and Social Media Specialist - Remote


As IFMA’s Social Media and Content Manager you will play a lead role in elevating the association’s international profile as a leader in the facility management profession. Responsible for developing and implementing a global social media and outreach strategy, you will also measure and report back on the success of the association’s social media and content marketing efforts.


Working with the Marketing and Communications (MarCom) team and various departments, you will use your talents to tell the IFMA story using a variety of mediums including video through appropriate digital channels. You will use your experience and knowledge to leverage trends, to deliver relevant, innovative association messaging to the FM industry.



  • Collaborates with members of the MarCom Team to develop social media content and implement campaign plans.
  • Develops connections across the association to identify compelling stories and content about activities, member benefits/services, and thought leadership that engage with targeted or broad-based audience.
  • Writes content and social media posts that drive traffic and invite engagement.
  • Provides copywriting and editing assistance as needed across departments, including emails, web content, newsletters, social media posts; and proofreading FMJ Magazine, to help ensure accuracy and quality
  • Willingness to work independently or as a team member on special projects that may occur within the Membership, Events, and/or Professional Development departments.
  • Works cross-functionally with creative services and technology teams to use video and other medium to tell stories.
  • Develop and execute campaigns that drive engagement.
  • Identify opportunities to share content with partner organizations to drive additional business objectives.
  • Identify opportunities to positively expand the broader industry, associated industries, and public awareness of the association
  • Monitor performance of social media, web content, and campaigns and develops periodic performance reports (Google Analytics, platform insights and various social listening tools)
  • Demonstrate passion for the power of content social media marketing, with a keen eye towards innovation and continuous improvement.
  • Ability to manage and prioritize numerous tasks with agile and quick attention to the most important, and resourcefulness of problem solving.
  • Strong work ethic and self-starter mindset to “own” the job responsibilities independently



  • 3-5 years’ experience developing and delivering compelling content in a dynamic, fast-paced environment
  • Four to five years hands on experience in social marketing campaigns
  • Excellent communication, writing, project management, analysis, presentation, cross-functional collaboration and relationship building skills
  • Possess web analytics/social listening knowledge and experience in pulling reporting, measuring campaign performance and analyzing metrics to support overall social strategy
  • Bachelor's degree from four-year college or university preferred.
  • Knowledge of Microsoft Office Suite software (Word; Excel; PowerPoint; Publisher; Outlook)
  • Knowledge of establishing and maintaining social media sites and blogs; data analytics; and websites. (Google Analytics, platform insights and various social listening tools)



We value our employees’ time and efforts and we work to maintain the best possible environment, where people can learn and grow with the company. We also strive to provide a collaborative, creative atmosphere so that each person feels encouraged to contribute to our processes, decisions, planning and culture. Our commitment to your success is enhanced by a competitive salary and an extensive benefits package that includes the following:

  • Flexible work schedule
  • 401K plan
  • Medical, dental and vision benefits
  • Vacation, sick and floating holidays
  • Parking
  • Future growth opportunities and much more!


* Please note that IFMA’s recruiting and application processing is being performed through Insperity; therefore, you will be contacted by an Insperity Recruiting Specialist IF and when you are considered for this position.*


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.