Current Open Jobs & Employment Oppportunities | Insperity

IT and Operations Support Associate

Job Title
IT and Operations Support Associate
Job ID
27359386
Location
Houston,  TX 77077
Other Location
Description

IT and Operations Support Associate

Our client is seeking a new team member who can undertake multiple responsibilities in a hybrid role involving several areas of responsibility. You’ll be expected to spend approximately 30% of your time with IT-related activities, while the remaining time will be somewhat flexible based on your experience. If you have proven you can be a team player that wears multiple hats in order to roll up your sleeves and solve the problem, then please apply today!

Your background must be more than help-desk experience; we want a professional who determines the solutions to the problems and then can write the scripts that the help-desk team can follow. Ideally, we seek a person that lives technology in their free time, e.g. building their own computers, assembling A/V systems, gaming, etc. You must be resourceful, a self-starter and ideally experienced in many of these areas. 

Responsibilities:

  • Assist in both internal help-desk tasks as well as networking. 
  • Research, setup and configure computers including those used for GPU computing.
  • Perform data management, archival, backup solutions, etc.
  • Research and solve non IT related problems.
  • Assist with customer-facing support.

Qualifications:

  • Minimum 3 years’ experience. Specific industry experience not critical (oil and gas a plus), but experience in a smaller, growing company is desired.
  • Having education/certifications is not a primary concern.
  • Strong Windows and Linux experience.
  • Proven track record in related area, including, but not limited to:
    • Building out new functions in CRM software (Salesforce)
    • Switch to Vonage for phone systems, researching options, implementing system, testing, getting other staff up and running
    • Video conversion/upload, website maintenance (build-out a plus)
    • Training room setup with projection and sound systems

Nice-to-Haves:

  • Experience in a customer-facing position (software support, inside sales, etc.) preferred.
  • Comfortable with inside sales or marketing support tasks on a part-time, as-needed basis.
  • CAD experience is a plus.
  • Experience working with the below software (bold indicate experience is strongly preferred): 
    • Adobe tools (Acrobat, Captivate, Illustrator)
    • Autodesk Inventor
    • DropBox (administration)
    • Expression Engine
    • Google Apps
    • GoToMeeting/GoToWebinar
    • Microsoft Office (Excel, PowerPoint, Word)
    • QuickBooks
    • Salesforce
    • ShareFile
    • Social media (Facebook, Instagram, LinkedIn, Twitter, YouTube, Vimeo, etc.)
    • Video editing software
    • Vonage (or other PBX system)
    • WebEx
    • WordPress

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.