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Access Care Coordinator – Flagstaff/Cottonwood/ Northern Arizona

Job Title
Access Care Coordinator – Flagstaff/Cottonwood/ Northern Arizona
Job ID
Other Location
451 S. Calvary Way, Cottonwood. AZ 86326

Arizona Kidney Disease and Hypertension Center (AKDHC) is one of the nation's largest groups of physicians specializing in the care of patients with renal disease. Since 1976, we have enjoyed the trust of patients and the respect of the community throughout the Phoenix Metropolitan area and across Arizona. We are a professional medical association consisting of physicians and other vital support staff. To learn more about us, please visit our website: 

Access Care Coordinator – Flagstaff/Cottonwood/ Northern Arizona - AKDHC

Utilizing your keen eye for details, you will assess, coordinate and identify the vascular access needs and services of CKD & ESRD patients. We will rely on you to provide ongoing monitoring of the patient's vascular access to assure the life of the access is achieved and plan for any intervention or monitoring will be achieved. You will also be responsible for assisting Surgical and Nephrology schedulers with interventional and permanent access placement. The primary goal is to reduce the prevalence of Hemodialysis catheters in new ESRD and chronic ESRD patients. This position is direct back up to the surgical and nephrology scheduler.

Additional responsibilities will include:

  • Liaisons between AKDHC and Dialysis units as well as outside Surgeon’s offices.
  • Participates in access education, early planning and scheduling of vascular access procedures.
  • Monitors all ESRD reports, CKD reports and QA reports from administration and dialysis units.
  • Reviews patient’s current access status and collaborates with office and dialysis unit’s clinical staff in developing a plan of action for permanent access.
  • Coordinates timing of access placement based on Stage/GFR and patient need for dialysis.
  • Ongoing monitoring of the patient's permanent access: communicates with staff in making sure any US, Limited Studies and/or Interventions needed are scheduled.
  • Receives calls/faxes from patients, dialysis units or physician offices needing to schedule patients for procedures, vessel mapping, ultrasounds and permanent access placement.
  • Notifies the Nephrology and Surgical schedulers of any appointments/procedures that need to be scheduled.
  • Assists to schedule patients to outside vascular surgeons according to patient’s access plan and insurance.
  • Follows-up with patients regarding the surgical plan and provides education to patients that are being referred outside of AKDHC for access placement.
  • Directly follows-up with all outside surgeons on patient appointments and surgeries.
  • Serves as an educational resource for office and dialysis unit staff regarding vascular access.
  • Attends and participates in monthly FMC Catheter Conference calls and other committee meetings to represent the Access Center within Arizona Region: Participates on committees as directed.       
  • Monitors Physician Rounds/QA on a daily basis.
  • Requests and reviews all dialysis unit flow studies on a monthly basis.
  • Tracks and monitors patient referrals and scheduled appointments.
  • Maintains access history and monitoring if patients are being seen on a routine basis.
  • Updates and keeps current AKDHC EMR programs related to access information.
  • Keeps supervisor informed of any patient issues, and overall opportunities for improvement.
  • Partners with FMCNA Clinical and Operations team to provide, coordinate and integrate education on hemodialysis access types with the focus on the health and safety benefits of AV-Fistula or AV-Graft compared to central venous catheters.
  • Coordinates the Nephrology Practice late-stage CKD patient population with regard to CKD education, including modality selection, permanent access placement, and maintenance and a stable transition to RRT with an expected patient caseload of 500-700 patients.
  • Assesses patients’ knowledge of late-stage CKD and treatments, educating and informing patients to enable them to make informed decisions regarding the creation and maintenance of a permanent dialysis access for patients starting RRT.
  • Adheres to a strict patient and corporate confidentiality.


  • High School diploma or general education degree (GED); or 1-3 years related experience and/or training; or equivalent combination of education and experience.
  • Previous experience with nephrology care and case management highly preferred.
  • Fluent speaking, reading, and writing capabilities in Spanish highly preferred.
  • Knowledge of Microsoft Office software, Spreadsheets, E-Mail, and Internet Software Is helpful.
  • Ability to support a pleasant, positive and cooperative teamwork environment.
  • Current certification in Basic Life Support. 


We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive compensation and extensive benefits package including paid time off, medical, dental and vision benefits and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning, and culture.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.