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Medical Assistant - Banner Desert PKDHC Office

Job Title
Medical Assistant - Banner Desert PKDHC Office
Job ID
Mesa,  AZ 85202
Other Location

Arizona Kidney Disease and Hypertension Center (AKDHC) is one of the nation's largest groups of physicians specializing in the care of patients with renal disease. Since 1976, we have enjoyed the trust of patients and the respect of the community throughout the Phoenix Metropolitan area and across Arizona. We are a professional medical association consisting of physicians and other vital support staff. To learn more about us, please visit our website: 

Medical Assistant - Banner Desert PKDHC Office

Under the direction of the Office Coordinator, the Medical Assistant will be responsible for performing general medical support for the care and treatment of patients and general clerical duties to assist all office personnel as directed by performing the following duties. May be required to report to alternate AKDHC worksites, as directed.

Essential Duties and Responsibilities include the following. Other duties may be assigned:

  • Performs patient care activities such as back-office check-in, check-out, prescription refills, anemia and iron management, administering injections, scheduling procedures and providing patient education.
  • Schedules and processes 24-hour blood pressure monitoring.
  • Interviews patients; measures vital signs such as pulse rate, temperature, blood pressure, weight, and height; and records information on patients' charts.
  • Notifies physician of changes in patient’s clinical status and/or abnormal test results.
  • Gives injections or treatments and performs routine laboratory tests.
  • Monitors and optimizes allotted time slots in all schedules, utilizing the available programs/reports.
  • Completes clerical tasks including, but not limited to, distributing mail and reports, filing, scanning, scheduling, data input, answering phones and general support to all office personnel.
  • Adheres to company policies and procedures and prioritizes and completes day to day activities.
  • Maintains office equipment, office, and medical supplies through efficient inventory management.
  • Processes Appointment Tickler Reports and mail tickler and no-show letters to patients; follows up with patients and/or primary care physicians as needed.
  • Processes medical record requests for patients, adhering to HIPAA regulations to ensure HPI or forwards to appropriate department or personnel for completion.


  • Current certification as a Medical Assistant or a diploma or certificate of completion of a Medical Assistant course of training from an accredited training organization
  • Excellent customer service and communication skills for interfacing with patients, staff and outside vendors
  • 1-2 years front/back office experience preferred
  • Ability to support a pleasant, positive and cooperative teamwork environment
  • Successful candidate must be able to use a stethoscope, computer, scanner, printer, telephone, fax and copier.
  • Ability to multi-task and lift and/or move 20 pounds essential. 


We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive compensation and extensive benefits package including paid time off, medical, dental and vision benefits and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.