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Sales Engineer

Job Title
Sales Engineer
Job ID
New York,  NY 10006
Other Location


Junior Sales Engineer

LumApps - The Social Intranet

New York City


About LumApps

LumApps is a category leader for B2B digital communication platforms. We have a unique positioning on the market: a social and collaborative intranet for forward-thinking companies that understand the power of communication to build a competitive advantage. Employees can access everything they need in one digital workplace: corporate news, documents, business apps and communities.

Job Description

Sales Engineers support our sales efforts which lead to technology justification and implementation of LumApps solutions. Our Sales Engineers act as trusted advisors within the sales cycle. Assisting in both pre- and post-sales, for advice and support.

  • In-depth product knowledge and ability to determine solution fit

  • Customer discovery, analysis, and solution design

  • Customer site visits, operational information gathering, demonstrations, presentations

  • RFP, RFI response in coordination with sales and other functions


Sales Engineers must be active listeners and explorers - paying close attention to customer pain-points, challenges, and be able to provide feedback, defer judgment, respond appropriately, with a have a high level of self-awareness.



  • Support Corporate Account Executives during prospective customer meetings

  • Develop long-term relationships with prospects, partners, and clients

  • Managing and interpreting their requirements;

  • Work with prospects to provide a product or services that satisfy their needs in terms of quality, price, and delivery;

  • Work closely with sales and professional services

  • Provide product training, support, and enablement to customers and other members of the LumApps team

  • Attend trade shows, conferences, and other marketing events;

  • Prepare technical presentations and product demonstrations.

  • Support partners in enablement sessions - demonstrations

  • Expected Travel: up to 40%


Education and Experience

  • 2+ years of experience as a Sales Engineer or implementation specialist

  • B.S. Degree in Information Technology or a related field preferred

  • Sales Engineers must have a SaaS background along with sales skills to support customer demonstrations and presentations

  • Strong understanding of sales and buying cycles


Personality and Team Fit

  • Communicator: You possess strong communication skills and you enjoy working with customers.

  • Team-Oriented: You’re capable of embracing the ideas of others (even if they conflict with your own) for the sake of the company and client.

  • Driven: You are a driven team player, collaborator, and relationship builder whose infectious can-do attitude inspires others and encourages great performance in a fast-moving environment.

  • Entrepreneurial: You thrive in a fast-paced, changing environment and you’re excited by the chance to play a large role.

  • Passionate: You must be passionate about SaaS applications and making a positive impact on your customers and ensuring their success; we love seeing hunger and ambition.

  • Self-motivated: You can work with a minimum of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner.


Preferred Experience

  • Experience with Digital Workplace tools (e.g. Jive, Unily, Sharepoint, Beezy, Igloo, Interact)

  • SaaS Experience in Professional Services or Pre-Sales Support/engineering

  • Enterprise Sales experience

  • G-Suite background or;

  • MS 365 background