Corporate Recruiting Firm Placing Former Athletes

Technical Account Manager

Job Title
Technical Account Manager
Job ID
Valley View,  OH 44125
Other Location

About Us: NexGoal is a corporate recruiting firm that places high quality, competitive and driven former athletes in careers with our corporate partners.

Position Our Client Is Hiring: Technical Account Manager

Our Client's Location: Cleveland, OH

Our Client's Company Profile: Rapidly growing IT Managed Services and Security Company and a five-time Weatherhead 100 winner.

Why Work For Our Client: If you are a passionate, driven, team-oriented person looking to advance their career with a family-oriented company, our client will be the perfect fit.

Compensation and Benefits:

  • Competitive Base Salary
  • Full health benefits, 401k
  • Paid certification training
  • Opportunity for advancement
  • Paid phone
  • Performance Incentives

Preferred Qualifications:

  • A bachelor’s degree preferably in information systems, computer science, or a related field.
  • Possess information technology (IT) business certifications and/or technical certifications
  • 2-3 years of experience working in the IT industry
  • Outstanding verbal and written communication skills

Job Functions:

  • Communicate with clients and internal teams to explain products and implementation schedules.
  • Coordinate and present client Roadmaps and QBRs
  • Coordinate Client On-Boarding
  • Validate client documentation
  • Respond to technical concerns and problems, ensuring smooth communications and issue resolution through proper coordination with the engineering team.
  • Collaborate with the Sales Director and Systems Architect to present project proposals over 8 ours in duration.
  • Handle the scoping, approvals and implementation of projects 8 hours less in duration.
  • Work with the Project Management team to plan projects larger than 8 hours.
  • Visit 2-4 clients per week ensuring that all clients have been meet with each quarter.

Additional Requirements: Drug test, background check.

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