Task Description: 

Leads a team of training developers as well as develops and revises training courses and prepares appropriate training support material. Develops courses and instructional material to educate technical and non-technical personnel in the use of Oracle 12.2.7 Federal Financials. Prepares instructor materials (course outline, background material, and training aids). Prepares student materials (course manuals, computer based training, workbooks, handouts, completion certificates, and course critique forms). Provides second level support and coordinate training with help desk. Provides standards, services, and guidance on IT related training programs that are designed to enable government agency personnel to use information technologies and systems more productively. Possesses thorough knowledge of appropriate hardware and software. Must understand computer functions and related technical terminology, and how they are applied in everyday business situations. Must possess exceptional interpersonal skills and superior oral and written communication skills.

The Contractor shall coordinate and collaborate with the TRIO Training SMEs on the setup and use of User Productivity Kit (UPK). The Contractor shall complete a needs assessment for UPK, in conjunction with the TRIO training SMEs and include the assessment into the Discovery Report. The Contractor shall update UPK content at least 3 months prior to go live for TSA and USCG. The Contractor shall coordinate with the DHS hosting provider to host Oracle’s UPK, which must be installed on a dedicated UPK server and configured for use by UPK developers (of training content). The UPK developer licenses will be provided by the Government as GFE.

The candidate must have US Citizenship. 

Required Skills/Level of Experience:

Experienced Trainer Developer responsible for the delivery of training strategies and solutions, management of stakeholder requirements, needs assessment, instructional design.

Experience with Oracle’s User Productivity Kit (UPK)
 

Clearance requirements: Secret