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Process Improvement Leader

Job Title
Process Improvement Leader
Job ID
27131204
Location
Toronto,  ON
Other Location
Kingston
Description

Process Improvement Leader - Kingston (Toronto)

We have partnered with a recognized leader in the Canadian insurance industry to search for innovative Process Improvement Leaders. Candidates should be passionate about challenging the status-quo and are interested in finding innovative solutions to next-gen business obstacles. A background in  project management, business analysis, sales or marketing, paired with an interest in process improvement initiatives is the perfect mix for this role. This is a great role for a young professional or graduate to make a huge impact and work directly alongside senior leadership within a national company.  Preference for candidates willing to accept relocation package to Kingston. 

 

Responsibilities Include:

    • Support development of the Retail Management System (improvement projects, process controls, metrics & reporting, training, capacity planning, etc.)
    • Lead a project team to achieve and sustain a step change in key operation metrics
    • Accountable to drive projects to completion for real business result improvement on the most important business problems
    • Engage in operational capacity planning and cross training to support future growth of the business
    • Deliver process improvement methodology training
    • Mentor and coach team members further develop process controls
    • Work closely with process owners and operations management to identify improvement opportunities

 

Knowledge / Experience / Certification

    • Mix of skills developed via some combination of education & experience in:
      • data science/analytics/visualization,
      • design & systems thinking,
      • digital development programming,
      • sales/digital marketing
      • project management,
      • business analytics,
      • finance or economics,
      • other related work or educational programs
    • Critical thinker
    • Appropriate technical experience and skill for the initial role focus (or ability to quickly learn it)

 

Education / Professional Courses

    • Recent university grads (0 to 5 years) from Engineering, Math, Science, Computer Science, Data Analytics, Economics, Business, Commerce, etc.

 

Key Skills

    • Strong Leadership Skills
    • Active listener / excellent communication skills (all media / all audiences)
    • Courage / initiative / action bias
    • Creative problem solver / data-based root cause solution bias
    • Emotional intelligence / self-aware / open mind
    • Able to influence / inspire / energize / coach / lead others & create urgency for change

 

Key Competencies

    • Work Organization/Project Management: Develops and implements plans for others (not necessarily direct reports), anticipates current and future needs and objectives; manages resources and ensures tasks are completed on time and within budget
    • Innovation: Implements programs that encourage, recognize and reward innovative thinking; supports the introduction of new ideas, methods or processes
    • Relationship Building: Initiates and builds effective relationships with colleagues in other departments; supports and develops effective cross-departmental relations and work initiatives

 

How to apply?

You can apply directly to gord.marriage@talentlab.com  or on our website at www.talentlab.com. We want to thank all applicants for their interest, but only those in consideration will be contacted. 

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