The IT Analyst candidate will provide web development services for the ATC (Analytic Production and Design). The candidate with collaborate with other team members to complete tasks on a weekly basis, unless specifically stated otherwise.  
Team member with work in collaboration with CIO-T to establish and maintain the ATC Hardware architecture diagram.

Duties Include:

• Create a draft hardware architecture diagram within allotted time frame.
  • Ensure diagram is updated and maintained quarterly or upon system upgrades and/or recap of hardware in order to accurately reflect current architecture.
• Support ATC’s asset management and account for and Maintain Apple, MacBook hardware and mobile devices, including the pen drawing tablets. 
• Maintain hand receipts and purchase documents to be accounted on a bi-annual basis.
• Maintain security requirements utilizing the web Assessment & Authorization (A&A) tool (e.g. Xacta software).
• Review quarterly for security updates and other SPID changes.
• Support the TIO (Technology Integration Officer) in hardware and software meetings technical engagements for the purpose of identifying any hardware issues and needs.
• Conduct workstation configuration management (CM) specific to ATC, to include management and update into SharePoint.
  • Ensure CM actions are accessible and verifiable in SharePoint.
• Coordinate with TIO in managing and maintaining the APO baseline (e.g. UFS).  Coordination activities include:
  • Trouble-shoot hardware and server issues with the CIO-T Data Center Services (DCS) and UFS engineers. 
  • Participate in System Recovery Technical Exchange Meetings (SRTs) to plan trouble-shooting activities on ATC-specific workstation hardware and server issues.
  • Provide a written assessment that identifies and expound on issues with recommendation resulting from SRTs and/or troubleshooting operational issues that occur. 
  • Provide a short synopsis (documented or email) as soon as possible and no later than 48 hours after the occurrence of trouble shooting operational issues.
• Support the A&A process and reviews, in accordance with the Customer's RMF and Security Framework.
• Support application service related surveys, planning and design for current and future software products and applications to identify hardware needs and requirements.
• In conjunction with the TIO, work with distinctive analytic work roles to determine the most cost-effective methods to support the implementation and acquisition of hardware needs.
• Track ATC-wide hardware and supporting servers/system issues/outages and submit trouble tickets for utilizing the Remedy tool or the Enterprise Service Center. 
• Provide timely updates to impacted users and ATC Senior Leadership until issues/outage has been resolved.
• Coordinate with CIO-T to test, evaluate and assess operational and potential hardware to support the sustainment and improvement effects for ATC requirements.
• Prepare actionable recommendations and data relative to performance and health of software and supported systems.
• Support Business Continuity efforts as it relates to technology and systems.
• Assist in developing the ATC Business Continuity Plan
• Ensure ATC is prepared for, responded to, and able to recover from emergency incidents.