Careers - Metronome


Every individual has unique passions, career goals, and personal values. We are here to make the connection between those and the needs of our customers. When the stars align, we welcome our new employees - or Pulsers as we like to call them - to the family. We offer competitive benefits to ensure that our Pulsers are well taken care of for whatever comes their way.

IT Analyst II

Job Title
IT Analyst II
Requirement ID
Springfield,  VA
Other Location

The IT Analyst candidate will provide web development services for the ATC (Analytic Production and Design). The candidate with collaborate with other team members to complete tasks on a weekly basis, unless specifically stated otherwise.  
Team member with work in collaboration with CIO-T to establish and maintain the ATC Hardware architecture diagram.

Duties Include:

  • Create a draft hardware architecture diagram within allotted time frame.
    • Ensure diagram is updated and maintained quarterly or upon system upgrades and/or recap of hardware in order to accurately reflect current architecture.
  • Support ATC’s asset management and account for and Maintain Apple, MacBook hardware and mobile devices, including the pen drawing tablets. 
  • Maintain hand receipts and purchase documents to be accounted on a bi-annual basis.
  • Maintain security requirements utilizing the web Assessment & Authorization (A&A) tool (e.g. Xacta software).
  • Review quarterly for security updates and other SPID changes.
  • Support the TIO (Technology Integration Officer) in hardware and software meetings technical engagements for the purpose of identifying any hardware issues and needs.
  • Conduct workstation configuration management (CM) specific to ATC, to include management and update into SharePoint.
    • Ensure CM actions are accessible and verifiable in SharePoint.
  • Coordinate with TIO in managing and maintaining the APO baseline (e.g. UFS).  Coordination activities include:
    • Trouble-shoot hardware and server issues with the CIO-T Data Center Services (DCS) and UFS engineers. 
    • Participate in System Recovery Technical Exchange Meetings (SRTs) to plan trouble-shooting activities on ATC-specific workstation hardware and server issues.
    • Provide a written assessment that identifies and expound on issues with recommendation resulting from SRTs and/or troubleshooting operational issues that occur. 
    • Provide a short synopsis (documented or email) as soon as possible and no later than 48 hours after the occurrence of trouble shooting operational issues.
  • Support the A&A process and reviews, in accordance with the Customer's RMF and Security Framework.
  • Support application service related surveys, planning and design for current and future software products and applications to identify hardware needs and requirements.
  • In conjunction with the TIO, work with distinctive analytic work roles to determine the most cost-effective methods to support the implementation and acquisition of hardware needs.
  • Track ATC-wide hardware and supporting servers/system issues/outages and submit trouble tickets for utilizing the Remedy tool or the Enterprise Service Center. 
  • Provide timely updates to impacted users and ATC Senior Leadership until issues/outage has been resolved.
  • Coordinate with CIO-T to test, evaluate and assess operational and potential hardware to support the sustainment and improvement effects for ATC requirements.
  • Prepare actionable recommendations and data relative to performance and health of software and supported systems.
  • Support Business Continuity efforts as it relates to technology and systems.
  • Assist in developing the ATC Business Continuity Plan
  • Ensure ATC is prepared for, responded to, and able to recover from emergency incidents.
Required Skills

Active US Government Security Clearance Required.

Option 1: Create a New Profile

An Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Metronome is committed to providing reasonable accommodations to employees and applicants for employment, to assure that individuals with disabilities enjoy full access to equal employment opportunity (EEO). Metronome shall provide reasonable accommodations for the known physical or mental limitations of qualified employees and applicants with disabilities, unless Metronome can demonstrate that a particular accommodation would impose an undue hardship on business operations. Applicants requesting a reasonable accommodation may make a request by contacting us.