Annual Salary: $72,000/yr

Position Summary: This position supervises the continuum of clinical services providing direct oversight of the agency's Mobile Response Teams, Medicaid Behavioral Health and Targeted Case Management Services, Parenting with Love and Limits, Parents as Teachers, Head Start and other clinical programs as needed. This position ensures that all contractual and performance measures are adhered to. This includes utilization reviews of case records and compliance with the Florida Administrative Code, Florida Statute Chapter 39 and all agency policies, operating procedures, and applicable COA standards. This position ensures the maximization of the management of available resources and use of alternative funding streams to include informal and natural supports in the community. The Director of Clinical Services provides leadership in both program implementation and capacity building in a flexible, responsive service delivery system.

Technical/Functional Expectations:

1. Clinical Supervision-Oversight, support, and consultation with the team to ensure quality supervision, quality client care, and clinical staff professional development in a systematic and planned manner.
2. Monitors Program Performance/Adherence to Contract Measures: This position monitors performance in accordance with agency performance and contractual measures and provides strategic direction to produce desired outcomes.
3. Oversight of Medicaid Programs: This position provides oversight of the Medicaid Behavioral Health and Targeted Case Management Services for children and adults with serious emotional disturbances.
4. Mental Health Referrals: Assist in tracking Mental Health referrals for children to document actions taken.
5. Quality Assurance/ Quality Improvement Activities: This position participates in agency quality assurance and quality improvement activities to improve performance and assess gaps and deficiencies in accordance with agency operating policies and Council on Accreditation standards.
6. Fiscal Monitoring, Forecasting and Budget Development: This position engages in budget development as well as ongoing fiscal monitoring and forecasting of clinical programs' contracted services budget; adjusting and controlling expenditures in addition to financial forecasting.
7. Strength Based Family Centered Practice Orientation: This position role model and aligns with a Strength Based Family Centered approach to enhance family wellbeing and embrace agency Wraparound philosophy and values. This includes participating in Trauma Informed Care initiatives as well as Crossover Youth Practice Model initiatives.
8. Data Integrity: Assists and provides internal controls to authenticate data integrity.
9. Other Duties as required: Job performance requires fulfilling other incidental or related duties as assigned, assisting, and training others, and performing duties of higher rated positions from time to time for developmental purposes.

Behavioral Competencies:

1. Manage Performance: Able to regularly assess staff effectiveness and development needs; confront negative behavior to foster acceptance and change; provide honest feedback; recognize deficient performance and identify counter measures to improve.​​​
   Ethics: Adhere to and model principles and values of Agency and System of Care by being strength-based,
2. Leadership: Able to regularly communicate with subordinates to lead to worthwhile objectives; mobilize people to face, define, and solve problems; develop capacity of others to adapt to change; foster a vision of desired outcomes.
3. Decisiveness: Able to use available information to draw a timely conclusion and take quick action; make timely decisions in stressful situations; make quick, timely decisions when necessary.
4. Decision Making: Able to make objective decisions when dealing with emotional or controversial topics; identify and choose between multiple options; understand consequences of potential decisions.
5. Self-Control: Able to maintain a composed problem-solving approach when faced with unrealistic expectations, pressing time demands, frustration, or interpersonal conflict.
6. Conflict Management: Able to deal with conflict; confront negative behavior; encourage the expression of differing viewpoints; identify and discuss the issues underlying conflict; develop win-win solutions.
7. Sensitivity: Work effectively with and show sensitivity to cultural differences and various socio-economic backgrounds of others.
8. solution-focused, maintains highest level of integrity and ethical standards and work collaboratively with employees, partners, stakeholders and clients in all interactions.