Job Description - DevOps Support Engineer

About The Position

Golden Hire is hiring a DevOps/Integration support Engineer located in the US to join a Customer Success team at a well-funded security startup

Responsibilities

• Be the focal point for the customer integration process
• Develop new integrations
• Develop internal tools for the use of the CS team
• Advocate internally for customer needs – be the technical voice of the customer 
• Contribute to our knowledge base by creating documentation, video tutorials, and predefined answers to common issues
• Prioritize and manage several open issues at one time
• Properly escalate unresolved issues to appropriate internal teams 

Requirements

• At least 1-year Experience with working on Linux and Kubernetes
• Basic proficiency writing scripts for automation (Ruby, Python, Bash, etc.)
• BA/BSc degree in Computer Science or equivalent experience
• Experience with Amazon AWS services
• AWS certificate - Advantage
• Great interpersonal and communication skills
• Motivation to learn new skills and technologies
• Strong analytical and problem-solving skills