One of the leading hospitality companies in the world is looking for a Specialist, Field Marketing Planning and Analysis.
Position: Contract Pay Rate: $36.00 Per hr.
Job Responsibilities
Reporting and Analysis
Ensure automated daily data downloads are accurate and complete; load monthly files as required
Produce monthly and quarterly reports
Perform ongoing QA against the data and reports generated from the application
Assist Field Marketing Team with Campaign setup, Activity creation, etc. to ensure proper reporting
Assist with development of application reports
Conduct Ad Hoc Queries and Analyses as needed
Streamline and improve existing processes
Assist with the development of new reports and metrics
Application Development and Maintenance
Propose/Assist with ongoing development/enhancements to RMPP application
Propose/Assist with ongoing development/enhancements to Field Marketing Reporting
Perform ongoing data entry and system maintenance (e.g. maintain Users, Hotels, Benchmarks, Ad Hoc Groups, Owner Groups, Conversion Tables, RMPP Notifications, etc.)
Identify and troubleshoot issues with application
Training, Communication, and Documentation
Assist with training of Field Marketing Team on RMPP (Training Camp, Meetings, Lead Calls, etc.)
Create and maintain RMPP and FM Documentation (RMPP Manual, etc.)
Create and maintain Training Materials, including Powerpoints and Webinars
Develop Standards and ensure compliance
Communication of enhancements, issues, etc. via RMPP and FM Newsletter
Field Support
Respond to E-Mails and direct queries from FM Managers
Manage RMPP Support E-Mail Box
Skills and Knowledge
Software Applications
Database Query required
Strong MS Excel required
Crystal Reporting required
PowerPoint required
Omniture required
MS Access preferred
MicroStrategy preferred
Toad preferred
RMPP application preferred
Experience
Knowledge of SQL Server Databases required
Database Query
Report Building and Generation
Omniture
Data Analysis
Hotel and/or Online Marketing familiarity
Other Skills
Strong business and financial acumen; analytical and problem-solving skills.
Ability to monitor and collect data; and to assess accuracy, validity, and integrity of that data.
Ability to interpret and evaluate performance results.
Effective time management, organizational skills and attention to detail.
Strong project management and business writing skills.
Excellent oral and written communication skills; ability to convey information clearly and concisely to groups or individuals; ability to listen and respond appropriately to others.
Experience and ability to work in a matrix business environment; experience working with decentralized teams and stakeholders.
Ability to redesign processes as needed using best methods and technology to meet or exceed business needs.
Ability to identify opportunities, implement solutions, and measure impact.
Ability to work under pressure and to prioritize a heavy workload.
Willing and able to create and maintain detailed Documentation
Customer Service skills; good demeanor for assisting field
