Responsible to work with the Network Administrator and  Information Technology (IT) management staff in planning, coordinating and implementing the County’s Local Area Network (LAN), Wide Area Network (WAN) , Internet, and frame relay communication circuits.

Provides technical expertise in analysis, design, configuration, implementation, documentation, and ongoing support for assigned network communication applications. Responsible to support data communication requirements and standards for the Board of County Commissioners (BoCC).  Responsible for installation and support of network hardware and software.  Responsible for assigned areas of installed base of file servers, personal computers, networks, and third party application software.  Responsible for overseeing assigned local area network operational procedures including backup routines, file recovery, data archiving, and system security.
 
Deals with clients and agencies to review new and modified requests for hardware, software and network systems for adherence to documented standards.  Ensures that all LAN, WAN, Frame Relay network and personal computer related equipment are maintained in a good state of repair. Assists the IT management staff in developing short and long range recommendations of LAN, WAN, Frame Relay and personal computer networking needs (i.e.: analysis of equipment, repairs, maintenance contracts, etc.).  Performs needs assessments to assure appropriate justification for improvements and/or modifications. 
 
Submits basic information necessary to prepare portions of the IT budget and other user Division/Department budget information which pertain to networks and personal computers. Ensures that all county networks are compatible with, and can effectively interface to one another, including systems in use by the Constitutional Offices.  Provides connectivity between the BoCC platforms and other platforms interfaced to the county.
 
Monitors activity on all network systems, perpetuating efficient online services. Participates with periodical capacity plans of the network traffic, taking necessary actions to maximize the availability of the on-line network.  Sets up procedures for reporting and ensuring timely response to network and personal computer operational problems. Makes evaluations and determinations for repair needs identifying problem(s) and ensuring that matters are corrected whether the problem can be resolved internally or by contacting vendor repair technicians.
 
Performs related duties as required.  Travel is required.

Thorough knowledge of standard LAN, WAN, Frame Relay, personal computer and network equipment used within the county. Ability to effectively understand LAN, WAN, and Frame relay management issues and administrative techniques necessary to support assigned network. Ability to assist user activities with various software package(s) and a variety of network and personal computer and hardware. 
 
Must have the ability to see, write and perform data entry keying efforts. Ability to sit for long periods. Ability to concentrate on detail and sequential work tasks. Ability to see, talk, ambulate independently, drive, and make written notes. Ability to speak in a manner than can be understood.  Ability to bend, stoop, sit, stand. Ability to perform tasks that require eye and hand coordination.  Ability to research, investigate, experiment, detect, inspect, verify, recognize, and recommend solutions. Ability to recognize incorrect information or work and take remedial actions independently.
 
Ability to plan, write and prepare procedural documentation, practical manuals and communication reports/justification documents. Ability to maintain state of the art knowledge of data communications and networking systems and devices including personal computer hardware and software. Ability to establish and maintain an effective working relationship with employees, officials and management information services users. Ability to use independent judgment and make cost effective decisions/recommendations. Ability to develop effective work methods and procedures. Ability to work as part of a team. Ability to communicate effectively both orally and in writing.

Graduate of an accredited two (2) year community college or technical/vocational school and have a minimum of four (4) years’ experience in the support of large computer networks, including a minimum of one (1) year experience as a Personal Computer Coordinator.
 
Must have a valid driver's license and be able to secure a valid Florida driver's license at the time of employment within this classification.
 
A comparable amount of related training and experience may be substituted for the minimum qualifications.
 

Must provide and utilize personal transportation in daily travel to remote sites to perform service calls.
 
Must have a home telephone within thirty (30) days of employment in this classification as employee is subject to call out.

Two (2) years’ experience administering Cisco switches, routers and wireless access points in a large computer network.  Should also have a firm understanding of basic network connectivity and network security.