Patient Services Representative - Shilp Shah EDOS 12/15/2014
- Job Title
- Patient Services Representative - Shilp Shah EDOS 12/15/2014
- Job ID
- 828686
- Begin Date
- 10/17/14
- Duration
- Location
- Columbus, OH
- Other Location
- Description
-
BioScrip, Inc. is one of the nation’s leading specialty home infusion companies! Our focus is clinical excellence and improving the quality of our patients’ lives. With over 2,500 employees able to service 46 states, BioScrip has externally-qualified Centers of Excellence built around specific clinical conditions and therapies, as well as Ambulatory Infusion Centers around the country. Ours is a fast-paced dynamic work environment with room for new ideas and opportunities for career advancement. We offer a wide array of welfare benefits as well as Tuition Reimbursement, an Employee Referral Program, and a 401(k) plan with a Company match.
Due to our exceptional growth and success, we are recruiting for a Patient Services Representative to join our team in Columbus, OH!
SUMMARY
Responsible for patient services coordination as defined by policy and regulation while under the supervision of a pharmacist. The duties include contacting patients and gathering essential information for the ongoing care of those patients.
ESSENTIAL FUNCTIONS
To perform this job successfully, an individual must be able to perform each essential function satisfactorily, with or without reasonable accommodation.- Gather, organize, document, and report patient data for review and action by the patient care team (pharmacist, nurse, prescriber) to include:
- Demographic information
- Changes in existing patient data
- Drug and supply inventory on hand.
- Compliance to therapy (yes/no).
- Patient overall well-being (yes/no).
- Physician appointments, nursing visits (agency), hospitalizations
- Enter patient data into the pharmacy system as custom assessments or progress notes as defined by policy and communicate information to appropriate staff.
- Generate supply portion of delivery tickets and equipment pick-up tickets.
- Generate pharmacy and clinical reports from CPR as directed.
- Assist in maintaining the accuracy of CPR templates.
- Complete all necessary paperwork, forms, and records according to policy.
- Solid knowledge of, and compliance with, BioScrip policies and procedures.
- Performs other duties as assigned.
- No supervisory responsibilities.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation.- The employee is frequently required to stand, walk, sit, reach outward, and handle/finger.
- The employee is occasionally required to reach above shoulder, climb, crawl, squat, kneel and bend.
- The employee must be able to frequently push/pull 15lbs or less and occasionally push/pull up to 50lbs.
- The employee must be able to lift/carry up to 15lbs frequently and up to 35lbs occasionally.
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation.- Work is normally performed in a typical interior/office environment.
- May occasionally be exposed to moving mechanical parts.
- The noise level in the work environment is usually moderate.
High School Diploma; At least 18 years of age; One year of experience directly related to the duties and responsibilities specified strongly preferred.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
The requirements listed below are representative of the knowledge, skill, and/or ability required, with or without reasonable accommodation.- Knowledge of local, state, federal, and other regulations; knowledge of regulations and legal requirements governing the industry.
- Knowledge of computerized information systems.
- Ability to foster a cooperative work environment.
- Ability to organize and prioritize work assignments.
- Strong interpersonal and communication skills and the ability to work effectively within branch departments.
- Ability to maintain recordkeeping systems and procedures.
Ability to read, analyze and interpret pharmacy and clinical information appropriate to duties and responsibilities assigned. Ability to operate information systems, follow policy, complete required forms, prepare reports. Ability to effectively present information and respond to questions from patients, employees, and the general public.
Mathematical Skills
Ability to calculate figures and amounts such as quantities, frequency of use, forecasting future use. Ability to read and interpret compounding, inventory, and delivery documents.
Reasoning Ability
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of abstract variables.
BioScrip is an equal opportunity employer. All employment decisions are made without regard to age, color, race, ancestry, national origin, disability, genetic information, military status, religion, creed, sex, pregnancy, childbirth, marital status, citizenship, sexual orientation, gender identity, gender expression, legally protected medical condition, or any other basis prohibited by applicable law. Background checks and drug screens are part of our hiring process. Affirmative Action/Equal Opportunity Employer, Minority/Female/Disabled/Veteran. - Gather, organize, document, and report patient data for review and action by the patient care team (pharmacist, nurse, prescriber) to include:
- Openings
- 1
