Moda Health. Healthcare from your head to your toes.

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Moda Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status. Reasonable accommodations may be made throughout the application and interview process if requested.

Imaging Office Assistant I - (Entry Level)

Job Title
Imaging Office Assistant I - (Entry Level)
Duration
Open Until Filled
Description

Let’s do great things, together!

 
About Moda
Founded in Oregon in 1955, Moda is proud to be a company of real people committed to quality. Today, like then, we’re focused on building a better future for healthcare. That starts by offering outstanding coverage to our members, compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy spaces and places, together. Moda values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Let’s be better together.

Position Summary
The Imaging Office Assistant will receive, track, sort, prepare, and deliver all incoming mail to various departments.  Operate and maintain office equipment, including opex, omation, scanner and copier.  Prepare batches to be scanned in-house or sent to Symbeo while maintaining strict turnaround times. Data enter member, group and/or provider information into the system for processing. Prepare daily inventory and assist with any additional training on rotation tasks when necessary. This is an on-site position at our Milwaukie location.

Pay Range
$18.03 - $22.32 hourly, DOE.

Please fill out an application on our company page, linked below, to be considered for this position.

https://j.brt.mv/jb.do?reqGK=27731848&refresh=true


Benefits:
  • Medical, Dental, Vision, Pharmacy, Life, & Disability
  • 401K- Matching
  • FSA
  • Employee Assistance Program
  • PTO and Company Paid Holidays
Schedule:
  • Flexible schedule 8 am - 5 pm 
Location:
  • 10505 SE 17th Ave, Portland, OR 97222
Requirements:
  1. High school diploma or equivalent.
  2. At least 12 months experience in a production environment preferred.
  3. Ability to lift 20+ pounds and work in a fast-paced physical role.
  4. Ability to embrace process improvements and work well in a team-oriented environment.
  5. Proficiency with Microsoft Office applications.
  6. Typing ability of 35 wpm.
  7. 10-key proficiency of 135 kspm.
  8. Proficient with prioritizing tasks and completing them with high accuracy and speed.
  9. Ability to work well under pressure with frequent interruptions and shifting priorities.
  10. Demonstrates effective reading, writing and oral communication skills.
  11. Skilled in handling multiple tasks.

Primary Functions:
  1. Receives, tracks, sorts, prepares, and delivers all incoming mail incoming mail throughout the company which includes inter-office mail, packages, letters, claims, and certified mail.
  2. Sorts and prepares medical and dental claims for both in-house scanning and for vendor handling.
  3. Locates or stores claims to be filed, rescanned, returned to provider’s office or send to various departments for processor review as needed.
  4. Scan paper x-rays
  5. Lifting and pulling stacks of claims and stacked bins and mail trays.
  6. Receives and tracks all outgoing and incoming Symbeo batches.
  7. Monitors and ensures a strict turnaround time for all mail received, including scanning, batching, and indexing.
  8. Receives, prepares, and batches special handled sorting tasks. This includes Medical Correspondence, member appeals, returned mail (Bad Address), Business Reply Mail and prescription claims to send to MedImpact for processing.
  9. Prepares, calculates, and distributes Daily Inventory to Dental/Medical Claims Management Team.
  10. Ensures mail distribution area is clean, organized, and always maintained to ensure effective workflow.
  11. Ensures proper maintenance of office equipment, such as the Omation, Opex, copier, and scanner. This includes vacuuming, removing parts to clean from debris and replacing worn out or broken parts.                         
  12. Data Enters claims and selects the correct member and provider using computer, including indexing specific key requirements. 
  13. Performs other duties as assigned.

Contact with Others
Internally with various departments.  Externally with members, providers, brokers, etc., when covering reception desk.

Working Conditions
Office environment with extensive close PC and keyboard work, constant sitting, and phone work. Must be able to navigate multiple screens. Work in excess of 40 hours per week, including evenings and occasional weekends, to meet business need.
 


Together, we can be more. We can be better.
 
​​​​​​Moda Health seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status or any other status protected by law. This is applicable to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation, and training. 

For more information regarding accommodations please direct your questions to Kristy Nehler and Daniel McGinnis via our humanresources@modahealth.com email.