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Wraparound Supervisor

Job Title
Wraparound Supervisor
Job ID
27406254
Location
Brevard,  FL 32935
Other Location
Description

Minimum starting salary: $40,287/year

Position Summary: This position is responsible for supervising Wraparound Care Coordinators, and Family/Peer Advocates in the Brevard Behavioral Health Expansion (BBHE) grant initiative. They will work closely with the Wraparound Coach to ensure staff participate in the wraparound learning process; be responsible for ensuring each team member submits required data elements and aggregates the data in order to meet program performance measurements and participate in the National Evaluation process as directed by grant requirements. This position is a 4-year Federal grant funded position.  

Technical/Functional Expectations:

  1. Resource Management and Capacity Building-Essential Function: Ensure resources are used efficiently and that maximization of alternative funding streams is identified and utilized.
  2. Leadership in developing partnerships-Essential Function: This position will co facilitate Family Team Conference and assist with complex cases when indicated. This position will promote and provide leadership of strong relationships and consensus building with family members, family partners, providers and the community.
  3. Conduct Utilization Reviews - Essential Function: This position will conduct utilization reviews of case records, ensure consumer satisfaction, and use of wraparound fidelity tool is incorporated into every meeting. This includes the ongoing review of care plans to ensure they have clearly defined outcomes.
  4. Staff Leadership - Essential Function: Plan performance expectations, monitor, and appraise the employee's job results and performance in order to develop, counsel, or discipline staff members.
  5. Other duties as required: Job performance requires fulfilling other incidental or related duties as assigned, assisting and training others, and performing duties of higher rated positions from time to time for developmental purposes

Behavioral Competencies:

  1. Develop Relationships: Able to relate to others, building credibility and rapport; relate to others in an honest and straightforward manner; build one-on-one relationships that incorporate cooperation, trust, and respect.
  2. Influence: Able to positively change opinions and actions of others in a desired direction; present information in a persuasive manner; clarify information in order to gain understanding and buy-in.
  3. Leadership: Able to regularly communicate with subordinates to lead to worthwhile objectives; mobilize people to face, define, and solve problems; develop capacity of others to adapt to change; foster a vision of desired outcomes.
  4. Coaching: Able to train, mentor, and guide others to develop new skills or learn from mistakes; assist others in identifying and meeting goals; guide others to arrive at constructive solutions.
  5. Planning and Organizing: Able to improve efficiency through planning and organizing; identify specific action steps and plans; anticipate problems and develop contingency plans.
  6. Team Building: Able to develop and promote a team effort; confront negative attitudes to build commitment and morale; get factions with competing perspectives to learn from one another; integrate efforts and talents of team members.
  7. Sensitivity: Work effectively with and show sensitivity to cultural differences and various socio-economic backgrounds of others.
  8. Ethics: Adhere to and model principles and values of Agency and System of Care by being strength-based, solution-focused, maintains highest level of integrity and ethical standards and work collaboratively with employees, partners, stakeholders and clients in all interactions.

Business Experience:

  1. Minimum 3 years’ Experience as a Wraparound practitioner: This position requires a minimum of 3 years’ experience as a wraparound practitioner and/or developing and implementing wraparound strength-based communities of care.
  2. Proven track record of collaborating and partnering: This position will collaborate and partner with collaterals and service providers to successfully foster an effective and family-centered team approach.
  3. Skilled in analytical reasoning and critical thinking: This position will assist staff in addressing complex situations with families and problem solving in a creative and flexible environment in which critical thinking is essential.
  4. Mental health and Managed Care Experience: This position will provide consultation and expertise in assisting families with complex mental health issues and navigation in managed care systems.
  5. Valid Driver's License - Essential: Required in order to travel throughout the County for FTC and other meetings.
  6. Strong written and verbal communication skills: This is essential in order to document, summarize and articulate data, actions and to effectively build consensus with multiple team and family members.
  7. Strong Project Management Skills: In this position, strong Project Management Skills are required to lead the start of multiple projects that involve a variety of stakeholders.

Educational and Experience Requirements:

  1. BA/BS – Bachelor’s Degree required. Master’s preferred
  2. Degree in human services related field preferred.
  3. 3+ years Wraparound Care Coordination experience required.
  4. 5+ years related work with the target population of high-risk individuals in a mandated system preferred.

Physical Requirements:

  1. Sitting
  2. Listening
  3. Lifting 20 pounds
  4. Standing
  5. Pulling 20 pounds
  6. Bending
  7. Speaking
  8. Typing
  9. Writing

Brevard Family Partnership Family of Agencies are Equal Opportunity/Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. These employers also maintain Drug-Free Workplaces. Requests for Auxiliary Aids for Hearing Impaired or Limited English Proficiency Candidates may be made with a minimum of five (5) days notice to C. Hernandez at (321) 752-4650.