Employment
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OS&D Clerk
- Job Title
- OS&D Clerk
- Location
- Anchorage, AK 99517
- Other Location
- Description
-
Summary: American Fast Freight, a subsidiary of Odyssey Logistics & Technology Corporation (OLT), is recruiting for an OS&D Clerk in Anchorage, AK for the domestic freight forwarding businesses of Alaska. OLT is privately held and one of the top 100 US third-party logistics companies with operations across the US, Europe and Asia.
The OS&D Clerk will inspect shipments to validate claims; work with claimants to assess responsibility and recreate damage scenarios to assess liability. This position will also address overage, shortage, and damage issues; research causes of claims; analyze root causes; determine resolutions; and communicate findings.
Job Responsibilities:
· Locate overages, shortages and damaged freight
· Handle many different types of freight; including Hazmat Materials
· Responsible for maintaining a clean and organized OS&D area
· Responsible for preparing all paperwork and the repackaging of all OS&D freight · Research and Resolve OS&D freight issues
· Maintain accurate records for reporting all OS&D Freight on a Daily/Weekly basis to service center management
· Assist with answering telephones, provide quality customer service and assist with resolving customer concerns efficiently
Eligibility Requirements:
· High School Diploma or GED equivalent
· Experience handling claims, overage, shortage, and damage issues; research causes of claims, analyze root causes, and determining resolutions
· Computer skills with experience in Microsoft Word and Excel required
· Hazmat handling experience desire
· Experience with Business Analytics (BI) and dashboards preferred
· OS&D experience in the transportation industry experience preferred