Employment

Summary:  Hawaiian Ocean Transport, a subsidiary of Odyssey Logistics & Technology Corporation (OLT), is recruiting for an Operations Manager for the domestic freight forwarding businesses of Hawaii. OLT is privately held and one of the top 100 US third-party logistics companies with operations across the US, Europe and Asia.  With minimal supervision, the ideal candidate will establish productivity and maintain the operational functions of the Kapolei dock while achieving effective and efficient service to our customers with a focus on quality, productivity, safety and loss.

Work Schedule:  As assigned by the Terminal Manager. Work schedules may vary Sunday through Friday. Work start times may vary to meet customer demands. The necessity for working overtime hours may occur.

Essential Duties and Responsibilities:

• Manages the dock supervisory and lead positions ensuring day to day operations are efficient and effective with a focus on quality, productivity, safety, and loss prevention.
• Manages general facility upkeep and cleaning regiment
• Executes the hiring process for warehouse and driver departments, manages all policy and process adherence measures, as well as disciplinary action as needed and coaching opportunities
• Open and closes the facility, securing the alarm and troubleshooting and alarming faults.
• Investigates and resolves matters of significance on behalf of the company; leads investigations for complex inquiries, works closely with our Claims department imitating programs to reduce claims exposure
• Plans, schedules and manages the daily workforce activity within the warehouse operation to increase efficiencies and lower cost.
• Manages the freight on the floor process, troubleshoots recurring issues to minimize corrections and freight left behind
• Enforce compliance and understanding of all company policies, procedures, and safety rules.
• Manages and is accountable for all administrative processes related to the dock operations, such as receiving and loading documentation and administrative SOP’ ensuring it is executed accurately and timely
• Other duties as directed by the Terminal Manager

Competencies: To perform the job successfully, an individual should demonstrate the following.

Achievement Focus - Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals.

Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.

Managing Customer Focus - Develops new approaches to meeting customer needs. Establishes customer service standards. Monitors customer satisfaction. Promotes customer focus. Provides training in customer service delivery.

Managing People - Develops subordinates' skills and encourages growth. Includes subordinates in planning. Makes self-available to subordinates. Provides direction and gains compliance. Provides regular performance feedback. Takes responsibility for subordinates' activities.

Planning and Organization - Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner.

Problem Solving - Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations.

 Qualifications:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:  A minimum of 2 years supervisory or management experience.

Language Ability:  Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Write routine reports and correspondence. Speak effectively before groups of customers or employees.

Mathematical Ability:  Work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Apply concepts such as fractions, percentages, ratios and proportions to practical situations.

Reasoning Ability:  Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:  Microsoft office products, inventory programs and ability to learn and adapt to new software programs.

Supervisory Responsibilities:  Yes

Work Environment:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; outside weather conditions; extreme cold; extreme heat and risk of electrical shock. The noise level in the work environment is usually loud.

• Ability to work in extreme weather conditions (rain, wind and temperatures above 80 degrees)
• Load noise
• Ability to work around fast moving equipment such as forklifts

Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must regularly lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.