Employment

Warehouse Supervisor

Job Description

Position Summary:  Supervise, lead and assist in the daily operations of the warehouse.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Supervise and lead the warehouse teams to receive, record, process, and plan load out activities.
• Supervise the loading team to ensure proper loading.
• Supervise the receiving team to ensure that exceptions are taken at the time of receipt.
• Supervise the processing team to ensure the correct dimensions, weight, and hazmat requirements are applied.
• Assist in supervising the refrigerated team to ensure temperature control and proper handling.
• Opens and/or closes the facility and securing the warehouse including arming the alarm and troubleshooting any alarm faults.
• Maintains the warehouse floor by organizing the freight into the established areas.
• Assists in creating work schedules for the staff.
• Assists in interviewing and hiring employees.
• Assists in coaching, counselling, and disciplining employees.
• Trains employees to handle the warehouse activities per the established warehouse procedures.
• Keeps the industrial trucks operating properly by enforcing the operating procedures with the staff, troubleshooting any breakdowns, making required repairs, and calling for servicing the industrial trucks.
• Responsible for Safety and security of the facility (pin locks, k-rails)
• Responsible for equipment inventory out in the yard.
• Assisting in responding to customer complaints.

Competencies: To perform the job successfully, an individual should demonstrate the following.

Achievement Focus - Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals.

Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.

Managing Customer Focus - Develops new approaches to meeting customer needs. Establishes customer service standards. Monitors customer satisfaction. Promotes customer focus. Provides training in customer service delivery.

Managing People - Develops subordinates' skills and encourages growth. Includes subordinates in planning. Makes self available to subordinates. Provides direction and gains compliance. Provides regular performance feedback. Takes responsibility for subordinates' activities.

Planning and Organization - Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner.

Problem Solving - Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations.

Qualifications:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Language Ability:

Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Write routine reports and correspondence. Speak effectively before groups of customers or employees.

Mathematical Ability:

Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Apply concepts of basic algebra and geometry.

Reasoning Ability:

Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Deal with problems involving several concrete variables in standardized situations.

Computer Skills:

Microsoft Office Suite, inventory systems and ability to adopt to new software as needed.

Certificates and Licenses:

Maintaining Forklift and Hazardous Materials certifications as required

Supervisory Responsibilities:  May supervise up to 5 employees

Work Environment:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Exposure to outdoor weather conditions including possible heat, cold, rain, ice and snow; unregulated and semi-regulated indoor warehouse temperatures; temperature regulated refrigeration trailers and storage areas; moderate to high noise levels.  Work performed on and near powered industrial trucks and near pedestrian traffic.

Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Stand, sit, stoop, walk and reach with hands and arms.  
• Talk and hear
• Regularly reach, lift and move up to (75) pounds.
• Occasionally lift and carry up to (50) pounds (20-30) feet.
• Occasionally, with the aid of a pallet jack, push or pull loads in excess of (2500) pounds the length of the container to locations designated for receiving purposes.
• On a regular basis, work hours in excess of the standard 40 hour work week may be required to meet operational needs.  This may include weekends if necessary.
• Step onto and off from a forklift with a step height of (18”) from floor level.
• Specific vision abilities required by this job include close vision, color vision and the ability to focus with the aid of eye wear if needed.

The above job description is not intended to be an all-inclusive list of duties and standards of the position.  Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.