Employment
Phone: (800) 642-6664
Email: Info@AmericanFast.com
Email: Info@AmericanFast.com
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Technical Support Analyst
- Job Title
- Technical Support Analyst
- Location
- Fife, WA 98424
- Other Location
- Description
-
American Fast Freight is looking for an experienced technical support person to join our Fife, WA team and provide assistance to our clients and family of associates.
Responsibilities include but are not limited to:
- Provide customer service in person, via phone and email as appropriate.
- Troubleshoot, analyze and resolve help desk issues including hardware and software quickly and escalate when applicable.
- Perform user administration duties.
- Develop a strong working knowledge of the company’s systems and processes.
- Specific documentation of processes.