Field Service Technician - Aiken, SC - Temp to Hire

Position Description    

Involved with the repair of equipment and components at field locations and customer sites. Provides routine to moderately complex support. Installs, operates, tests, troubleshoots, maintains, repairs and modifies equipment. Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations. Analyzes and evaluates products and related performance. Troubleshoots and diagnoses malfunctions to eliminate problem in minimum time. Installs, upgrades and removes products ensuring coordinative engineering field change. Maintains effective customer communications and relations. May provide onsite training of customer support personnel.    
 

Skills Required    

Must be customer service oriented. Excellent communication skills: oral and written Ability to work well with others in a team environment Adheres to standards as defined in Standard Operating Procedures. Proficient in MS Office products including Lync Proficient with a variety of MS Operating Systems: Win10, Win8, Win7, WinXP Basic understanding of networks Basic understanding of Active Directory Good working knowledge of Exchange    
 

Skills Preferred    

Knowledge of Cisco VoIP phones. Knowledge of Remedy system. Associate's degree preferred.    
Experience Required    6+ Years with HS 3+ Years with AA 0+ Years with BS    
       
Education Required    GED or HS Diploma    
Education Preferred    AA Degree preferred    
    

Talent Orchard LLC is an SBA (8A), Economically Disadvantaged Woman-Owned Small Business, and Woman Business Enterprise Certified firm that provides the following services to clients in the commercial and public service sectors:

• Human Capital
• Professional Services
• Accounting/Audit Readiness
• Network/Cyber Security & IT Infrastructure
• Software Development/Engineering

Established in 2010, Talent Orchard has an exceptional reputation, providing staffing solutions to time-sensitive, talent scarcity issues to deliver better talent management ROI.  Our specialty lies in the critical area of program talent acquisition and resource management, not in one narrow skillset, but across many areas of technical and functional delivery.

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