Network Administrator

Job Title
Network Administrator
Job ID
27311756
Location
Fort Walton Beach,  FL
Other Location
Description

Talent Orchard, LLC has been retained by a top defense firm in their search for a MID-LEVEL NETWORK ADMINISTRATOR - SECRET CLEARANCE REQUIRED.  Remote/Tele-work considered.

 

Provides ongoing network support, addresses availability issues, overcomes performance problems and provides overall level 2 support. Designs, installs, maintains and coordinates the use of network systems.  Evaluates hardware and software and peripheral equipment for large, complex networks.  Manages network performance, diagnoses performance problems and undertakes tuning activities to ensure network performance meets SLA requirements.  Troubleshoots and resolves problems to ensure quality transmission service on the network. Reports on overall network performance including frequent problems, underlying issues and plans to improve network availability, performance and problem resolution. Trains users, maintains, creates and deletes user accounts. Maintains and updates system security plans on all platforms. Implements and coordinates network policies, procedures and standards. Enforces network security procedures.

Apply deep and broad technical background and knowledge of industry trends to operate several critical or high risk technology areas/customer groups. Integrate technical knowledge and business understanding to create superior solutions for company and for customers. Mentor/consult with team members, other organizations, customers, and vendors on complex issues.


Incident Management: Resolve technical and some business incidents independently. Mentor/assist less-experienced team members on complex incidents.


Escalation Management: identify, mange, and lead escalations through L4. Work with others to help manage escalations through L5.
Problem Management: Proactively and re-actively look for solutions to prevent complex problems from occurring across teams/technologies.


Change Management: Independently review and verify changes/solutions of high complexity and risk to meet customer and/or trade/company Information Technology infrastructure needs. Lead or participate in a Change Advisory Board or Technical Advisory Board.


Patch and Security Management: Provide input to security policies. Proactively monitor the environment for patch compliance. Analyze patches for compatibility with each customer or internal infrastructure environment. Approve patch and security changes.

 

Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate.


Solution Design: Apply company solutions or, when justified by business needs, create solutions to meet highly complex customer and/or trade/companyIT infrastructure needs. Provide feedback to create new company solution sets.


Quality: May provide feedback/influence change in internal and/or vendor-provided products/service offerings.

Project Management: Participate, propose, and/or lead complex customer and internal projects, including transformation, across technology/ customers and/or internal businesses/end user’s areas. Provide review/advice to projects inside/outside responsibility areas.


Customer Relationship Management: Influence with customers and/or internal businesses/end users on a broad range of technical and operational topics. Becoming a trusted advisor to the customers and/or internal businesses/end users. . Develop and grow assigned customers and/or internal businesses/end users account relationships.

Teamwork: Lead or work as part of a team, which may be virtual, global, and/or multifunctional, and addressing complex issues. Trusted advisor inside technology area and recognized outside team/technology area. Typically advises or sets direction for:
Large customers/groups of customers, global

Experienced with frequent use and application of technical standards, principles and theories. Works under general supervision, providing solutions to technical problems of moderate scope/complexity.


 

Education and Experience Required:

Bachelor’s degree in Computer Science, Engineering, Business, or related field or equivalent work experience. May have Master’s degree in related field. Often holds intermediate-level certification(s) in work field. Typically 5-8 years of relevant experience

Bachelor's (or equivalent) with 2 - 4 yrs of experience, or a Master's with 0-2 yrs of experience. Years of experience may substitute for formal education/degree. Secret Clearance required. 

WAN Router experience desiredRiverbed expertise desired


Knowledge and Skills Required:

Typical skills include:
· (Expert) in one or more technology sub-areas
· (strong) understanding of related technologies
· (strong) Customer Service
· General Project Management
· Influencing Others
· Customer/Vendor Management
· Business Analysis
· General Financial Management

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