Employment: Current Opportunities at American Fast Freight

Employment

Current opportunities at American Fast Freight
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Email: Info@AmericanFast.com

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Dispatch

Job Title
Dispatch
Location
Jacksonville,  FL 32257
Other Location
Description

Job Title:    Dispatcher

Department:      Dispatch

Reports to:        Shamila Vargas, VP of Operations

Location:          Jacksonville, FL

 

Summary

Caribbean Shipping Services, Inc.’s (CSS) administrative positions may be specific in nature or may include a wide array of activities.  CSS expects and appreciates employees in an administrative position to assume ownership in the processes and results of activities within the scope of the work.  The ideal candidate will exemplify the very best in terms of attitude, initiative and drive.

 

Any description of work is a picture of the major responsibilities of a position at a given point in time. Jobs are dynamic and assignments/priorities may change. This is not intended or implied to be an employment contract but is a communication tool to explain the responsibilities, advertise the job, and identify job expectations.  Caribbean Shipping Services, Inc., is an at-will employer.

 

Essential Duties and Responsibilities:

 

  • Facilitate pickup and delivery of freight with various trucking entities, owner-operators and ocean carriers.  Ensure scheduling meets all customer requirements and required delivery dates, and is performed efficiently and safely.
  • Maintain a high level of internal and external customer service including, but not limited to, fielding dispatch calls and responding to dispatch related emails to coordinate with warehouse and office personnel.
  • Effectively promote and monitor employee safety and take proactive steps to create a positive safety culture.  Ensure compliance with safety programs and protocols as well as federal, state and local regulations. 
  • Maintain daily and weekly reporting including Key Performance Indicators for the department.
  • Establish and maintain a positive relationship with all drivers.  Create a driver experience that is best in the industry.
  • Embrace, promote and lead continuous improvement efforts.
  • Build and maintain a positive work environment where team members and their contributions are recognized and valued.
  • Set and monitor productivity, service and safety targets for drivers. 
  • Monitor and maintain DOT compliance including, but not limited to, CSA compliance and scores.    
  • Other duties as assigned.

Qualifications:

 

Experience:

  • Bilingual preferred
  • Familiar with Windows, Excel, Word, and Outlook operating systems
  • Type a minimum of 40 words per minute
  • Minimum four years dispatching experience including knowledge of all DOT related safety and compliance categories
  • Full understanding of state and local laws as they relate to drivers and trucking
  • Familiarity with Port operations and ocean freight forwarding preferred

 

Reasoning Abilities:

 

  • Applicant must have the ability to solve practical problems and deal with a variety of in-house and customer situations in a positive and professional fashion.

 

Physical Demands:

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to:

 

  • Stand, walk, sit, reach, stoop with hands and arms
  • Talk and hear
  • Lift and carry (25) pounds up to (25) feet
  • Specific vision abilities for this job include close vision, color vision and the ability to adjust and focus with the aid of eyewear, if needed

 

Work Environment and Environmental Conditions:

 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

 

  • Continual heavy foot traffic through dispatch area
  • Time sensitive scheduling requirements
  • Low to high noise levels
  • Fast paced work environment with multiple aspects of attention required by customers, co-workers and the general public