The Technical Project Manager is responsible for coordinating the activities and communications necessary to facilitate the cross-functional planning, design and development of information technology products, modules and services while enforcing process and ensuring compliance to quality standards.

MAJOR RESPONSIBILITIES / PRINCIPAL ACCOUNTABILITIES:

• Be a strong and honest voice of a project’s status, progress, activities and risks
• Document project requirements, scope, schedule and present to internal leadership or the client
• Hold and facilitate sessions related to road-mapping, discovery/definition, requirements gathering, sprint planning, reviews or check-ins
• Breakdown work into manageable sub-tasks, estimate efforts and set milestones
• Assign owners to deliverables and hold team members accountable to their tasks and activities
• Work with Kanban boards to organize deliverables into use cases, stories, epics and sprints
• Work with Confluence and Jira to document and maintain project backlogs
• Proactively manage changes in project scope, identify potential crises and devise contingency plans
• Identify bottlenecks, escalate issues in a timely manner and recommend resolutions where appropriate
• Work in an agile environment and within a focused cross-functional team
• Develop and own relationships with clients and partners, working with them to optimize/enhance integration
• Monitor, control and deliver better value to the customer

• Participate in product testing, user acceptance and overall quality assurance
• Maintain and support all company standards as specified within the Quality Management System.
• Supports/facilitates the mandatory adherence to ISO9001 requirements, processes and procedures.
• Perform other duties and projects as assigned.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in Information Technology or Computer Scienceor equivalent experience preferred.
• Five (5) plus years of proven experience in project management showing ability to deliver products
• Strong knowledge in technology tools, products and services including enterprise CMS and cloud computing
• Strong written and verbal communication skills including technical writing skills
• Have physical and mental requirements to meet the above listed job responsibilities.