Title:  Data Platform/DBA Operations Manager

Our History:
From our start in 2009, Conexess has established itself in 3 markets, employing nearly 200+ individuals nation-wide. Operating in over 15 states, our client base ranges from Fortune 500/1000 companies, to mid-small range companies. For the majority of the mid-small range companies, we are exclusively used due to our outstanding staffing track record

Who We Are:
Conexess is a full-service staffing firm offering contract, contract-to hire, and direct placements. We have a wide range of recruiting capabilities extending from help desk technicians to CIOs. We are also capable of offering project based work.

Overview

The Data Platform Operations Manager is responsible for leading operations and optimization of our data platform. This individual will manage data platform architecture and engineering team in the design, installation, configuration, upgrade, maintenance and overall management of capacity, performance of databases in our hosting environment. This position will be engaged, accountable and drive delivery execution while collaborating with various stakeholders (Business users, Project Managers, Operations Team, Converged Infrastructure Team, Network Team and Information Security team).

Predominant technology stacks this individual will be responsible is SQL Server and Hadoop technologies.

This position will be responsible for all efforts to implement mature technical operations management disciplines by implementing best in class database operational processes. This position will be responsible for new database driven projects including: prioritization, estimation, scope and delivery management and support. This position will have responsibility for managing direct reports, working with matrix management of a global infrastructure project delivery teams.

Primary Responsibilities – Strategic Operations

• A resourceful leader with proven experience in building and leading a diverse, highly motivated, and strong technical team.
• Strong executive presence and ability to distill complex information into consumable and actionable themes for an executive audience
• Experience in influencing a globally diverse group of supporting teams and suppliers across multiple disciplines and platforms
• Previous proven experience delivering and operating scalable solutions / programs
• Ability to effectively prioritize and execute tasks in a dynamic and high-pressure environment
• Exceptional ability to collaborate, to openly communicate, present and negotiate effectively across disciplines and groups, with suppliers and customers.
• Sound judgment and decision-making skills, ability to juggle multiple competing priorities, and ability to work under   pressure in a rapidly changing environment.
• A strategic thinker that understands the capabilities of technology and how to leverage those capabilities to achieve business results
• Ability to deep dive and drive technical delivery teams.
• Understand requirements and technology fit to be able to act as a liaison between the functional and technical sides.
• Have a consistent focus on the delivery goals and align activities and capabilities to meet the goals defined.
• Accountable for overall team delivery timelines and solution quality.
• Continuous interaction with the external partners to onboard experienced and right skilled resources to projects.
• Track resource utilization and recalibrate the team size accordingly
• Seek leadership support and guidance at the right time to resolve issues

Skills and Experience:

• Bachelors’ degree in business administration, computer science or management information systems with at least 10 to 15 years of total IT experience.
• At least 5 to 7 years’ experience in IT operations / leadership role.
• At least 3 to 5 years’ experience building, managing and operating mission-critical and highly available data platform operations for 24x7x365 operations – preferably on SQL Server platform
• Familiar with 3 tier web application architectures.
• Work experience with SQL Server implementation and operations (SQL Server 2016 preferred).
• Familiar with Hadoop and related Big Data technologies such as Spark and NoSQL.
• Familiar with building and operating scalable, highly available, mission critical applications.
• Work experience with and strong understanding of SOA & application/enterprise architecture concepts, standards, patterns, and best practices.
• Work experience with project management tools such as Microsoft Project.
• Ability to balance multiple demands and work both independently and as part of a team.
• Professionalism in dealing with all levels of management and staff.
• Excellent negotiation and organizational skills with ability to orchestrate change through influence.
• Ability to adjust to multiple demands, address shifting priorities, and to champion change.
• Ability to be decisive and consider long and short-term consequences of decisions.
• Excellent organization and management skills.
• Ability to prioritize tasks and coordinate the work of others.
• Excellent verbal and written communication, interpersonal, conflict resolution, and customer service skills.
• Demonstrated ability to work effectively in a fast-paced, high volume, deadline-driven environment.
• Ability to understand customer needs and manage expectations.

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