JOB SUMMARY:

The Digital Product Owner will:

• Collaborate with design, technology, and analytics partners to manage new features from ideation through production release in Agile development
• Ensure key metrics are met
• Push boundaries to introduce new and innovative digital solutions to build trust and exceed customer expectations. Will work closely with line of business partners to understand business goals and objectives.

RESPONSIBILITIES:

• Driving strategy and roadmap to improve digital product experiences across mobile apps and browser.
• Collaborate with Agile Scrum team on all new feature development, including building backlog, contributing to/reviewing/approving user stories, sprint support, and QA testing; including participating in agile team ceremonies such as sprint reviews/demos.
• Engage with research team to define and implement customer usability testing, concept validation, and co-creation studies to gain insights and identify customer needs and solutions
• Partner with design and user experience colleagues to ensure an intuitive customer-research led UX/UI that meets customer needs
• Work with cross-functional teams to get buy-in, including lines of business, operations, legal, compliance, information security, fraud, and related functions
• Track and monitor key performance indicators and establish annual goals and objectives for products
• Provide transparency and ongoing communications with line of business partners

QUALIFICATIONS:

• Bachelor's Degree required
• Must be authorized to work for US employer without sponsorship
• 5-7 years of related experience
• Solid digital product management experience
• Experience working in Agile development required
• Strong technical knowledge, software development background highly preferred

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