Employment

Position Summary:  The Terminal Manager is responsible for overseeing all facility and operational requirements in our Carson CA terminal. The Terminal Manager will work closely with the VP of Operations, Warehouse Manager, and Safety and Security Coordinator to ensure inbound, outbound, and inter-facility freight requirements have been met operationally.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regulatory Compliance:
  • Interpret and communicate state and federal regulatory agency requirements to ensure and enforce compliance for all operational functions; i.e., FDA, DOT; OSHA, Etc
  • Remain current with knowledge in regards to all regulatory agency requirements
  • Accountable for developing and enforcing an environment that adheres to company Safety, Health, and Security policies
• Policies and Planning:
  • Participates in creating operational strategies to determine goals and objectives
  • Ensures goals and objectives set in line with operational needs are met
  • Ensures policies and procedures are enforced to support goals and objectives are being met
• Planning Objectives and Methods
  • Participates in creating financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions
  • Communicates expectation of effective and efficient plans with staff to ensure operations are in line with expectations of the customer  
  • Assures and enforces best practices are adopted and adapted for HOT needs
  • Incorporate and implement proven methods, approaches and tools
  • Develops and tracks key performance measures on plans and executions
• Equipment and Facility
  • Works closely with VP of Operations and Warehouse Manager to finalize accident and cargo loss claims
  • Approve licensing of all operating equipment within the terminal
  • Coordinate and execute the acquisition, disposition, and transfer of equipment
  • Ensure proper maintenance and housekeeping of terminal premises and property
  • Regulate and initiate purchases of equipment in accordance with company policies and procedures
  • Regulate and control the maintenance and repair of facility and equipment at the terminal
• Management and Administrative
  • Enforces compliance of operations personnel with administrative policies, procedures, safety rules, and regulatory agency requirements
  • Investigates and resolves causes of customer, general public or shipper complaints relating to the operations department and communicates as necessary
  • Works closely with the Warehouse Manager to make operational and capital expenditure recommendations, and provides maintenance reports to determine requirement outcome
  • Provides education and training for operations customers, both internally and externally
  • Develops and maintains a professional and efficient staff within the operations organization
• Employee Relations
  • Plans, monitors, and appraises job results
  • Coaches, counsels, and disciplines employees as needed

Competencies: To perform the job successfully, an individual should demonstrate the following.

Achievement Focus - Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals.

Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.

Managing Customer Focus - Develops new approaches to meeting customer needs. Establishes customer service standards. Monitors customer satisfaction. Promotes customer focus. Provides training in customer service delivery.

Managing People - Develops subordinates' skills and encourages growth. Includes subordinates in planning. Makes self-available to subordinates. Provides direction and gains compliance. Provides regular performance feedback. Takes responsibility for subordinates' activities.

Planning and Organization - Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner.

Problem Solving - Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations.

Qualifications:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Associate's degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

Language Ability:

Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Write routine reports and correspondence. Speak effectively before groups of customers or employees.

Mathematical Ability:

Work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Apply concepts such as fractions, percentages, ratios and proportions to practical situations.

Reasoning Ability:

Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

Microsoft office products, inventory programs and ability to learn and adapt to new software programs.

Certificates and Licenses:

None

Supervisory Responsibilities:  Yes

Work Environment:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; outside weather conditions; extreme cold; extreme heat and risk of electrical shock. The noise level in the work environment is usually loud.

• Office hours: Monday – Friday, 8:00am – 5:00pm
• Extended working hours based on needs of the organization
• Weekends may be required
• Ability to work in extreme weather conditions (rain, wind and temperatures above 80 degrees)
• Load noise
• Ability to work around fast moving equipment such as forklifts

Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must regularly lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The above job description is not intended to be an all-inclusive list of duties and standards of the position.  Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.