Ardon Health specialty pharmacy services

Ardon Health

Patient Care Advocate - CPhT Required

Job Title
Patient Care Advocate - CPhT Required
Job ID
27078571
Location
Portland,  OR 97220
Other Location
Description

Based in Portland, Oregon, Ardon Health offers specialty pharmacy care with a human touch. We embrace the full health ecosystem —because getting better isn't just about filling a prescription. To foster good health, we connect patients, providers, manufactures, payers and the community with healthy tools and resources.

Ardon offers a unique and modern work environment that blends teamwork, excellence and open communication. Our team members grow and develop skills together while providing a high-quality, well-rounded patient experience.

As an Ardon Pharmacy Technician, you are the first contact primarily for both referral sources and patients with the pharmacy. As such, the technician should strive to build relationships with these customers to increase satisfaction, compliance, and referrals. The technician is also responsible for dispensing, packing and shipping medication orders and therefore must be efficient and demonstrate attention to detail.

We work to build trusted relationships and to be a resource that they can turn to for help. We value this responsibility and take great pride in the opportunity we have to meet the specialty pharmacy needs of our customers. Team Ardon has a passion for providing great service and helping others. 

What is a day at Ardon like? When we aren’t diligently working to change our patients’ lives, we’re planning potlucks, playing Nerf golf, or celebrating this month’s birthdays (cake and balloons required). Each day we come to work excited and enjoy what we do. Our progressive environment embodies the notion that life is meant to be shared and lived well, through hard work, compassion, camaraderie and community. If you’re saying, “Yes, I want to be part of this place!” Then, please keep reading to see how you can join us.

Primary Functions:

1. Primarily responsible for all dispensing and packing/shipping duties 
2. Perform dispensing and shipping functions 
     a. Print patient specific medication labels and related patient drug information sheets
     b. Pick, label and dispense accurate medication for pharmacist final review of Quality Assurance Verification 
          i. Ensure the correct drug, correct dose and correct patient match both the drug product and the drug label. 
          ii. Ensure proper cold-chain during production of refrigerated items 
     c. Ship medication appropriately considering drug manufacturer storage guidelines 
     d. Accurately complete Federal Express/UPS shipping arrangements for prescription orders 
     e. Document all correspondence utilizing the pharmacy’s documentation tools
3. Assist with inventory processes as directed
4. Ensure adherence to accreditation standards/objectives
5. Assist with daily and weekly cleaning of pharmacy work space and equipment
6. Conduct daily temperature monitoring
7. Ensure entry of needed data points for reports
8. Be knowledgeable of the pharmacy’s services and able to help educate staff and referral sources
9. Assist elsewhere when possible
10. Maintain active Oregon license. Immediately informs supervisor (and Oregon Board of Pharmacy within 10 days) of any arrests, convictions, suspected or known violations of law, or any other conduct that might affect or has affected license status. Reports to Oregon Board of Pharmacy within 15 days any residence address or employment changes.
11. Regular attendance in conformance with the standards, which may be revised from time to time, is essential to the successful performance of this position.
12. Comply with the company’s Human Resources policies, Employee Handbook, Code of Conduct and all department policies and procedures, including protecting confidential company, employee, and customer information; attending work punctually and regularly; and adhering to good safety
13. Perform other duties and responsibilities as assigned.

Ardon Health seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status or any other status protected by law.

 

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