Provide excellent internal service to the customs brokerage department as well as external clients. Utilize organizational skills to assist department in timely billing, entry filing and document distribution. Assist with data entry on large complicated entries, work directly with assigned clients to obtain required information and distribute billing packets via e-mail and postal services directly to clients.
Essential duties and responsibilities
Comply with established company standards regarding communications/responsiveness
Process daily and monthly duty ACH statements
Print, distribute and identify documentation sent to the CHB dept. on a daily basis
Open and set up files for new shipments.
Assist with data entry on files that have large amounts of data entry required
Breakdown of completed files, send invoicing to clients and double check file stamps to ensure all steps have been completed by the entry writer
Organize and file all entry files as well as archive files for warehouse storage
Pull files recalled for audit purposes, which includes locating the file in filing cabinet, warehouse or entry writer’s desk
Locate missing documents
Update ETA’s and vessel information on items in Global’s ERP system (Global Main)
File non-complete ISFs
Build HTS spreadsheets for clients, consisting of hundreds of items
Complete other tasks or duties assigned by supervisor to ensure effective and efficient operation of the department
Supports and actively complies with the security duties and responsibilities described in the C-TPAT Security Program document which was received and signed for upon hire.
Additional
This job description provides a general overview of the expectations and basic duties of the job, and is not a comprehensive list of all duties and responsibilities. The company will assign additional duties and tasks that it deems necessary to meet the requirements of the position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
